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学生对 Salesforce 提供的 Sales and CRM Overview 的评价和反馈

4.6
1,631 个评分

课程概述

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

热门审阅

SB

Mar 19, 2023

I loved the course, However, when it came to doing the modules in trailhead, it took almost 48 hours for coursa to recognize they were complete.. I wish that was a little easier.

DE

Dec 17, 2022

Awesome introduction to CRM and sales! Not exactly what I imagined this course would cover but not in a negative way. Thanks!

筛选依据:

126 - Sales and CRM Overview 的 150 个评论(共 322 个)

创建者 Daniel G

Jun 5, 2023

Very quick and easily understandable.

创建者 Srinivasa R R

Apr 5, 2023

Good content and learning experience.

创建者 Tamuno-Omubo V M

Mar 28, 2023

This was a proper foundational class

创建者 Adolfo G E

Jan 7, 2024

Learning many useful skills so far.

创建者 Rocio F R

Dec 19, 2021

Muy educacional lo super recomiendo

创建者 Erick F N M

Oct 17, 2023

Great platform and agile learning!

创建者 Sabrina D D

Jan 12, 2022

The course was very interesting !

创建者 Bogusław R

Dec 17, 2024

overall informations very usefull

创建者 Susana D

Aug 10, 2024

I really enjoy this certification

创建者 Carlos G

Apr 2, 2024

Muy buena calidad el primer curso

创建者 Amos N

May 7, 2023

Perfectly conducted and organized

创建者 Daniel D B

Jan 5, 2024

Excellent course to start on CRM

创建者 Facundo M R

Mar 1, 2025

Easy to learn and great content

创建者 BRENDA I Q F

Oct 25, 2024

I found it amazing it's dynamic

创建者 Gugu M

Sep 24, 2024

It was great learning about Crm

创建者 ranno p

Jul 29, 2024

It was very interesting course!

创建者 GODWIN O

Aug 14, 2022

GREAT CONTENT, GREAT EXPERIENCE

创建者 Daniele L

Jan 15, 2023

Great course, would recommend.

创建者 devina p

Apr 25, 2022

A great understanding of CRM.

创建者 Mohsin R

Mar 8, 2025

Perfect content and delivery

创建者 Paul B

Nov 9, 2024

best resource content so far

创建者 samarth c

Jan 16, 2022

awesome Learning Experience

创建者 Lais M V

Feb 14, 2025

Didatico e muito funcional

创建者 Anuj C

Sep 5, 2022

Amazing course and content

创建者 Kunal M

Aug 20, 2023

great learning experience