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学生对 Salesforce 提供的 Sales and CRM Overview 的评价和反馈

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1,631 个评分

课程概述

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

热门审阅

SB

Mar 19, 2023

I loved the course, However, when it came to doing the modules in trailhead, it took almost 48 hours for coursa to recognize they were complete.. I wish that was a little easier.

DE

Dec 17, 2022

Awesome introduction to CRM and sales! Not exactly what I imagined this course would cover but not in a negative way. Thanks!

筛选依据：

101 - Sales and CRM Overview 的 125 个评论（共 322 个）

创建者 Korri A

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Jun 6, 2022

Great introduction, and not difficult to follow along.

创建者 Veronica C

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Dec 18, 2021

very well done and I cant wait to do the other ones!!

创建者 Adel M S

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Aug 21, 2023

very good course thanks pathstream and anthony jones

创建者 Xuan T T H

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Dec 19, 2025

Good course for me to get insight the sales process

创建者 Linica S

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May 2, 2024

This was a very well-designed, interactive course.

创建者 Mac T

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Jan 29, 2026

I learn lot of things about Sales process and CRM

创建者 Uduakabasi E

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Aug 10, 2022

i enjoyed the lesson and ready to start course 2

创建者 RACHID B

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Sep 29, 2024

Excelente curso para aprofundizar conocimientos

创建者 chinthaka w

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Sep 1, 2023

good to get basic knowledge of Sales force CRM

创建者 Daniel K

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Sep 5, 2022

I can't wait to learn more about Sales Force!

创建者 Maria S K

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Jul 29, 2023

Great course! So much information.

Thank you!

创建者 Brittney S

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Nov 1, 2022

Great material. Love the hands on learning..

创建者 Paola N C

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Dec 18, 2025

¡Me encanto! Su forma de guiar es perfecta.

创建者 OLUFUNMILAYO C A

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Nov 1, 2022

Well explainatory for better understanding

创建者 Anand B

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Jul 1, 2021

Very well build to the point with hands on.

创建者 Beekan E

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Mar 21, 2023

Excellent Course by Excellent Instructors!

创建者 ADITYA

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Jul 27, 2022

Anthany Jones sir give amazing motivation.

创建者 Ingrid C

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Jun 30, 2025

Muy buen curso para iniciar en salesforce

创建者 Christian C

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Feb 11, 2024

Good general overview of Sales using CRMs

创建者 Angel

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Oct 24, 2023

I'm very grateful for this introduction.

创建者 Ricky P

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Nov 7, 2024

An interesting insight into Salesforce.

创建者 Ikwo M N

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May 2, 2023

This was informative and well delivered

创建者 vasu g

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Jan 26, 2022

it is a wounderful course from coursera

创建者 Parya P

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Jan 23, 2022

great course with excellant instruction

创建者 Aniket J

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Jul 11, 2021

i Love this course. Best for beginners