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学生对 Salesforce 提供的 Sales and CRM Overview 的评价和反馈

4.6
1,631 个评分

课程概述

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

热门审阅

SB

Mar 19, 2023

I loved the course, However, when it came to doing the modules in trailhead, it took almost 48 hours for coursa to recognize they were complete.. I wish that was a little easier.

DE

Dec 17, 2022

Awesome introduction to CRM and sales! Not exactly what I imagined this course would cover but not in a negative way. Thanks!

筛选依据:

301 - Sales and CRM Overview 的 322 个评论(共 322 个)

创建者 Kelly D

Sep 5, 2023

links don't work. Trailhead is very difficult to navigate. Verifying badges is a nightmare! Spending too much time trying to get verified.

创建者 david c

Sep 13, 2023

Course is full of broken links, and despite completing challenges, i am having issues getting badges verified to move on...

创建者 Walid H

Aug 28, 2023

can't get my certificate because there is a technical problem stopping us to validate mandatory badges earned in trailhead

创建者 Milos J

Jul 23, 2024

Just lazy. One can make the material for this course in 2-3 days. This is why Coursera is not relevant in your CV.

创建者 Swapnil T

Feb 15, 2022

Course is very good to learn practical knowledge about sales but the assignmentassignment not complete.

创建者 santiago a d s

Feb 22, 2023

Salesforce CRM is not working and the forum is full of those comments and nothing happens.

创建者 Gwyneth J

Nov 21, 2025

This looks from the outset to be a Salesforce course and it is not. Skip.

创建者 john s

Aug 8, 2023

The badge verifying is not working which affects my grade. Please fix it

创建者 Hardikkumar A

Jan 16, 2026

Very poor videos and content compare to Google courses on Coursera

创建者 Anton F

Jan 17, 2023

it not "CRM Overview" but ''How great we are Overviev"

创建者 Kristofer W

Sep 18, 2023

couldn't complete after over 3 weeks of work.

创建者 Kassem A

Aug 7, 2023

useless because of this badge verification

创建者 Philip S

Jul 16, 2022

A pointless ad for salesforce.

创建者 Laila A

Mar 31, 2022

full of technical issues

创建者 Adebanke F

Jul 26, 2022

i did not understand it

创建者 Catherine M A

Dec 6, 2025

i cant change my name

创建者 Ploypailin P

Jun 21, 2023

need outsider program

创建者 austina f

Sep 21, 2025

bugs in the flow

创建者 Basmala A

Aug 24, 2023

very bad course

创建者 alexander

Oct 21, 2023

no video works

创建者 lev

May 11, 2022

Promotions

创建者 E M

May 19, 2023

sucked