中"Key Skillsets for a Sales Representative" is designed to equip a sales representative with the ultimate go-to guide on how to start a successful career in sales. This combines the essential core skills as well as communication and soft skills required for any sales enthusiast to kick start a successful career in sales. By the end of this course, the learner will be able to:
Key Skillsets for a Sales Representative
您将学到什么
How to work on building your skillsets.
Key skillsets to execute a sales process.
How to build communication skills required in sales
How to build softskills for sales personality development.
您将获得的技能
- Business Software
- Overcoming Objections
- Sales Management
- Sales Presentation
- Communication
- Negotiation
- Sales
- Collaboration
- Problem Solving
- Business Writing
- Value Propositions
- Active Listening
- Customer Relationship Management
- Closing (Sales)
- Critical Thinking
- Relationship Building
- Sales Process
- Customer Relationship Management (CRM) Software
要了解的详细信息
可分享的证书
添加到您的领英档案
作业
9 项作业
授课语言：英语（English）
了解顶级公司的员工如何掌握热门技能
积累 Business Essentials 领域的专业知识
本课程是 Zoho Sales Representative 专业证书 专项课程的一部分
在注册此课程时，您还会同时注册此专业证书。
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 通过 Zoho Corporation 获得可共享的职业证书
该课程共有6个模块
This module will introduce the learner to the Sales Rep Professional Certificate Program, take them through the program objectives and course categories. The learners will familiarise themselves with the Zoho CRM application and meet their instructors. By the end of this module, the learners will have clarity over why they need to do this program and how it will help them advance their sales game.
涵盖的内容
3个视频4篇阅读材料1个讨论话题
In this module, the learner will be introduced to core skills required for a sales rep in an organization.
涵盖的内容
4个视频1个作业
In this module, you will learn the core skillsets that are essential in building your sales career. These skills have a direct application in your day-to-day sales processes and establishing yourself in your sales career.
涵盖的内容
17个视频4篇阅读材料3个作业
In this module, you will learn how to develop essential communication skills in sales in order to build and foster healthy customer relationships. This includes skills for writing, and speaking effectively via different communication platforms as well as in-person.
涵盖的内容
18个视频9篇阅读材料3个作业2个讨论话题
In this module, the learner will understand key soft skills including problem solving, team collaboration and critical thinking and interpersonal skills .
涵盖的内容
5个视频7篇阅读材料1个作业
This module is designed to equip the learner on the essential software skills required for any sales professional. We explore tools including spreadsheets, mobile apps and the CRM with the help of suitable examples.
涵盖的内容
7个视频7篇阅读材料1个作业
获得职业证书
将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。
位教师
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人们为什么选择 Coursera 来帮助自己实现职业发展
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自 2018开始学习的学生
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自 2020开始学习的学生
''我直接将从课程中学到的概念和技能应用到一个令人兴奋的新工作项目中。'
Larry W.
自 2021开始学习的学生
''如果我的大学不提供我需要的主题课程，Coursera 便是最好的去处之一。'
Chaitanya A.
''学习不仅仅是在工作中做的更好：它远不止于此。Coursera 让我无限制地学习。'
常见问题
The Zoho Sales Representative Professional Certificate Program is designed to equip aspiring and current sales professionals with the essential skills and knowledge to excel in a challenging marketplace.
A sales representative is the primary point of contact for a customer in an organization and they are primarily responsible for qualifying new business, retaining existing business and managing key accounts.
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
更多问题
提供助学金，