Zoho Corporation
Zoho Sales Representative 专业证书
Zoho Corporation

Zoho Sales Representative 专业证书

Master Sales with Zoho. Learn essential sales skills, learn directly from Zoho’s leaders, and gain real-world training with Zoho CRM to excel in SMB and enterprise sales.

Zoho CRM

位教师:Zoho CRM

包含在 Coursera Plus

获得职业证书,展示您的专业知识
4.1

(7 条评论)

初级 等级

推荐体验

5 月 完成
在 10 小时 一周
灵活的计划
自行安排学习进度
获得职业证书,展示您的专业知识
4.1

(7 条评论)

初级 等级

推荐体验

5 月 完成
在 10 小时 一周
灵活的计划
自行安排学习进度

您将学到什么

  • Describe the fundamental concepts of the sales cycle, distribution channels, sales techniques and methods, and customer relationship management. 

  • Describe the roles and responsibilities of a sales rep in terms of qualifying new business and key account management.

  • List and practice core sales skills relating to closing a deal. Describe essential communication and soft skills required for a sales rep.

  • Get started with Zoho CRM for sales representatives. 

要了解的详细信息

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授课语言:英语(English)

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为在 Business 的职业生涯做好准备

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  • 展示您在投资组合就绪项目中的熟练程度
  • 通过 Zoho Corporation 获得雇主认可的证书

专业认证 - 5门课程系列

您将学到什么

  • Sales cycle concepts

  • Building customer relationships and sales management concepts

  • Tailoring sales approaches based on sales channels

  • Applying sales techniques

您将获得的技能

类别:Customer Relationship Management
类别:Sales Strategy
类别:Sales Process
类别:Sales Management
类别:B2B Sales
类别:Customer Relationship Building
类别:General Sales Practices
类别:Sales Pipelines
类别:Customer Relationship Management (CRM) Software
类别:Selling Techniques
类别:Sales
类别:Sales Prospecting

您将学到什么

  • Structure of a sales department in an organization.

  • List the roles and responsibilities of a sales rep.

  • Qualifying new business and retaining existing business.

  • Visualize a day in the life of a sales rep.

您将获得的技能

类别:Account Management
类别:Organizational Structure
类别:Prospecting and Qualification
类别:Process Mapping
类别:Customer Retention
类别:Prioritization
类别:Sales Management
类别:Upselling
类别:Sales Process
类别:Customer Relationship Management (CRM) Software
类别:Sales
类别:Customer Relationship Management
类别:New Business Development
类别:Sales Strategy

您将学到什么

  • How to work on building your skillsets.

  • Key skillsets to execute a sales process.

  • How to build communication skills required in sales

  • How to build softskills for sales personality development.

您将获得的技能

类别:Active Listening
类别:Problem Solving
类别:Customer Relationship Management (CRM) Software
类别:Collaboration
类别:Communication
类别:Sales
类别:Negotiation
类别:Sales Process
类别:Closing (Sales)
类别:Business Software
类别:Value Propositions
类别:Overcoming Objections
类别:Critical Thinking
类别:Sales Presentation
类别:Customer Relationship Management
类别:Relationship Building
类别:Business Writing
类别:Sales Management

您将学到什么

  • Sign up for a Zoho CRM account.

  • Describe the key business functions and processes that can be mapped to Zoho CRM.

  • Implement basic sales force automation processes in CRM.

  • Install and use the Zoho CRM mobile application for field sales activities.

您将获得的技能

类别:Customer Relationship Management (CRM) Software
类别:Sales Strategy
类别:Sales Process
类别:Lead Generation
类别:Automation
类别:Business Software
类别:Sales Pipelines
类别:Sales Management
类别:Sales
类别:Customer Relationship Management
类别:Workflow Management
类别:Sales Operations
类别:Business Process Automation

您将学到什么

  • Build and present a sales portfolio.

  • Prepare confidently for sales interviews.

  • Practice real-world sales tasks through a guided project.

  • Use Zoho CRM for managing deals, tasks, and analytics.

您将获得的技能

类别:Customer Relationship Management (CRM) Software
类别:Sales Process
类别:Prospecting and Qualification
类别:Portfolio Management
类别:Sales Pipelines
类别:Sales Presentation
类别:Sales
类别:Interviewing Skills
类别:General Sales Practices
类别:Sales Management
类别:Sales Strategy

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位教师

Zoho CRM
Zoho Corporation
5 门课程1,766 名学生

提供方

Zoho Corporation

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