筛选依据
主题必需的
语言必需的
在整个课程（说明和评估）中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
“help desk support” 的结果
状态：免费试用状态：人工智能技能Google
您将获得的技能: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Systems Administration, IT Infrastructure, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Lightweight Directory Access Protocols, Cloud Management, Computer Hardware, Technical Support, Software Installation, Interviewing Skills, Professional Development, Google Gemini
状态：免费试用您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
状态：新状态：免费试用您将获得的技能: Ansible, Package and Software Management, User Accounts, OS Process Management, Linux Administration, File Systems, Linux Commands, Network Administration, Data Storage, Linux, Infrastructure as Code (IaC), YAML, Configuration Management
状态：免费试用状态：人工智能技能Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
状态：免费试用状态：人工智能技能Microsoft
您将获得的技能: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
状态：预览Coursera Instructor Network
您将获得的技能: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation
是什么让您今天来到 Coursera？
状态：预览Coursera Instructor Network
您将获得的技能: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis
状态：新状态：免费试用您将获得的技能: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Help Desk Support, Cyber Attacks, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
状态：免费试用Johns Hopkins University
您将获得的技能: 客户支持, 病人沟通, 临床信息学, 个人身份信息, Encryption, 医疗隐私, 服务台支持, 技术支持, 遵守《健康保险便携性和责任法案》（HIPAA）, 远程保健, 最终用户培训和支持, 患者安全, 医疗保健, 健康信息管理, 安全意识, 医疗设备, 健康技术, 电子病历, 电子病历系统, 桌面支持
状态：免费试用您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Operating Systems, Lifelong Learning
状态：新状态：免费试用您将获得的技能: Dynamic Host Configuration Protocol (DHCP), Linux Servers, User Accounts, Virtualization, Linux Administration, Lightweight Directory Access Protocols, Group Policy, Server Administration, Performance Tuning, Virtual Machines, Systems Administration, Linux, Network Administration, Network Architecture, System Configuration, Network Security, Security Management, Cybersecurity, Disaster Recovery, Large Language Modeling
状态：免费试用您将获得的技能: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Image Quality, Responsible AI, Automation, Machine Learning, Natural Language Processing
总之，以下是 10 最受欢迎的 help desk support 课程
- Google IT Support: Google
- Technical Support Fundamentals: Google
- Red Hat Certified Engineer (RHCE) EX294: Unit 3: Pearson
- Microsoft IT Support Specialist: Microsoft
- Microsoft Cloud Support Associate: Microsoft
- GenAI for Computer Support Specialists (IT Support): Coursera Instructor Network
- Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
- Cisco Certified Support Technician IT Support - 100-140: Pearson
- 医疗保健信息技术支持: Johns Hopkins University
- Dell Technologies Technical Customer Support Specialist: Dell
