
您将获得的技能: Package and Software Management, Operating System Administration, Computer Networking, Network Troubleshooting, IT Automation, Systems Administration, Cloud Infrastructure, OSI Models, IT Infrastructure, Version Control, General Networking, Desktop Support, Remote Access Systems, Network Security, TCP/IP, Microsoft Windows, Technical Support, Security Strategy, Interviewing Skills, Applicant Tracking Systems
攻读学位
初级 · 专业证书 · 3-6 个月

Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Cloud Computing
初级 · 专业证书 · 3-6 个月

您将获得的技能: Desktop Support, Technical Support, Software Installation, Computer Hardware, Help Desk Support, Hardware Troubleshooting, Information Technology, Computer Networking, Technical Documentation, Linux, Computer Security Awareness Training, Customer Support, Microsoft Windows
初级 · 课程 · 1-3 个月

您将获得的技能: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
初级 · 课程 · 1-3 个月

IBM
您将获得的技能: 外围设备, 硬件故障排除, 云计算, 计算机编程, 专业网络, 客户服务, 信息技术, 云安全, 云计算架构, 计算机安全意识培训, 数据战略, 云服务, 技术支持, 云存储, 云基础设施, 桌面支持, 数据存储, IT 服务管理, 网络安全, 云部署
初级 · 专业证书 · 3-6 个月

您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
初级 · 专业证书 · 3-6 个月

Microsoft
您将获得的技能: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support and Services, Technical Support, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
初级 · 专业证书 · 3-6 个月

IBM
您将获得的技能: 服务台支持, 客户服务, 技术交流, 技术支持, 服务水平, 桌面支持, IT 服务管理, 技术文档, 问题跟踪, 最终用户培训和支持, 远程访问ibility 系统, 系统支持
初级 · 课程 · 1-3 个月

您将获得的技能: Network Troubleshooting, Network Monitoring, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Help Desk Support, Problem Management, Network Analysis
初级 · 课程 · 1-4 周

您将获得的技能: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Servers, Network Security, Data Security, IT Infrastructure, Operating Systems, Data Storage, Computer Networking
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Amazon DynamoDB, Software Architecture, Linux Commands, Linux, Amazon S3, Cloud Computing, Web Applications, Information Technology, Customer Service, Software Development
初级 · 专业证书 · 3-6 个月

Johns Hopkins University
您将获得的技能: 服务台支持, 客户支持, 健康技术, 远程保健, 电子病历, 临床信息学, 技术支持, 医疗保健, 桌面支持, 健康信息管理, 个人身份信息, 安全意识, 最终用户培训和支持, 医疗隐私, 系统支持, 医疗设备, 遵守《健康保险便携性和责任法案》(HIPAA), 病人沟通, Encryption, 患者安全
初级 · 专项课程 · 3-6 个月