个结果，搜索词为 "help desk support"
状态：免费试用状态：人工智能技能Google
您将获得的技能: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, Ruby (Programming Language), File Systems, Computer Hardware, Technical Support, Interviewing Skills, Professional Development
状态：免费试用您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
状态：免费试用状态：人工智能技能Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
状态：预览您将获得的技能: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Help Desk Support, Problem Management, Network Analysis
Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Web Applications, Information Technology, Customer Service, Software Development
状态：免费试用Johns Hopkins University
您将获得的技能: 病人沟通, 技术支持, 个人身份信息, 临床信息学, 桌面支持, 电子病历, 健康技术, 医疗隐私, 远程保健, 遵守《健康保险便携性和责任法案》（HIPAA）, 最终用户培训和支持, 患者安全, 服务台支持, Encryption, 医疗保健, 安全意识, 临床文件, 客户支持, 健康信息管理, 医疗设备
是什么让您今天来到 Coursera？
状态：新状态：免费试用您将获得的技能: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Help Desk Support, Cyber Attacks, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
状态：新状态：免费试用您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
状态：新您将获得的技能: Google Cloud Platform, Network Troubleshooting, Cloud Services, Problem Management, Cloud Engineering, Cloud Management, Issue Tracking, Debugging
状态：免费试用您将获得的技能: 技术支持, 硬件故障排除, 云安全, 云基础设施, 桌面支持, Network Protocol（网络协议, 客户服务, 专业网络, 云平台, 技术支持与服务, 云工程, 云计算, 网络安全, 信息技术, 云托管, 生成式人工智能, 云服务, IT 服务管理, 外围设备, 云计算架构
状态：免费试用CVS Health
您将获得的技能: 呼叫中心经验, 沟通, 积极倾听, 降级技巧, 客户服务, 收银机操作, 事务处理, 面试技巧, 数据输入, 建立客户关系, 团队合作, 时间管理, 追加销售, 冲突管理, 问候客户, 同理心, 零售店运营, 成长意识, 解决客户投诉, 交叉销售
状态：免费试用您将获得的技能: Git (Version Control System), GitHub, Version Control, Infrastructure as Code (IaC), Debugging, Cloud Management, Bash (Scripting Language), Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Technical Communication, Unit Testing, Web Services, Email Automation, Automation, Python Programming, Interviewing Skills, Configuration Management, Professional Development, Scripting
总之，以下是 10 最受欢迎的 help desk support 课程
- Google IT Support: Google
- Technical Support Fundamentals: Google
- Microsoft IT Support Specialist: Microsoft
- Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera
- AWS Cloud Support Associate: Amazon Web Services
- 医疗保健信息技术支持: Johns Hopkins University
- Cisco Certified Support Technician IT Support - 100-140: Pearson
- Generative AI Essentials for Customer Service: Edureka
- Troubleshooting with AI Using Cloud Assist Investigations: Google Cloud
- IBM IT Support: IBM
