个结果，搜索词为 "help desk support"
Google
您将获得的技能: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, Information Systems Security, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, General Networking, Ruby (Programming Language), Desktop Support, Web Presence, Interviewing Skills
您将获得的技能: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux
Microsoft
您将获得的技能: Computer Hardware, Hardware Architecture, Network Administration, Network Protocols, Data Storage Technologies, Microsoft Teams, Hardening, Firewall, Cloud Services, Data Loss Prevention, Productivity Software, Computer Systems, Security Controls, General Networking, Information Systems Security, Software Installation, Help Desk Support, Debugging, Computing Platforms, Cloud Computing
IBM
您将获得的技能: 技术文档, 技术支持与服务, 客户服务, 技术支持, 问题跟踪, 服务管理, 服务水平, 技术交流, 服务台支持, 远程访问系统, IT 服务管理, 最终用户培训和支持
Johns Hopkins University
您将获得的技能: 技术支持与服务, 医疗记录, 患者安全, 医疗支持, 电子病历, 技术支持, 健康信息管理, 远程保健, 健康技术, 健康信息学, 客户支持, 医疗设备和技术, 医疗隐私, 遵守《健康保险可携性与责任法案》（HIPAA）, 临床信息学, 电子病历系统, 健康信息管理与医疗记录, 安全意识, 最终用户培训和支持, 桌面支持
您将获得的技能: 技术支持与服务, 生成式人工智能, 云安全, 客户服务, 技术支持, 云服务, 云技术, 信息技术, 数据库管理, 数据存储, 生成式人工智能代理, 云计算, 云部署, 网络安全, 云基础设施, 云计算架构, 专业网络, IT 服务管理, 硬件故障排除, 外围设备
是什么让您今天来到 Coursera？
您将获得的技能: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations
您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Incident Response, Technical Support and Services, Continuous Improvement Process, Cybersecurity, Process Improvement, Client Services, Incident Management, Quality Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Technical Support, Operating System Administration, Customer Support
Johns Hopkins University
您将获得的技能: 技术支持与服务, 医疗保健行业知识, 医疗支持, 健康技术, 技术支持, 信息技术, 信息技术业务, 医学术语, 医疗保健, 问题跟踪, 服务台支持, 最终用户培训和支持, 桌面支持
Knowledge Accelerators
您将获得的技能: 客户支持, 技术支持与服务, 客户服务, 解决问题, 交流, 改善客户体验, 服务水平, 问候客户, 同理心, 解决客户投诉, 流程管理, 客户参与, 批判性思维和解决问题, 电话技能, 服务台支持, 个人属性, 业务支持系统, 服务管理
您将获得的技能: Technical Support and Services, Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Hardware Troubleshooting, Issue Tracking
您将获得的技能: Hardware Troubleshooting, Desktop Support, Computer Hardware, Digital Transformation, Network Troubleshooting, Technical Support, System Support, Technical Support and Services, Networking Hardware, Servers, Network Security, Network Infrastructure, Server Administration, Data Security, Hardware Architecture, IT Infrastructure, Data Storage Technologies, Operating Systems, Data Storage
总之，以下是 10 最受欢迎的 help desk support 课程
- Google IT Support: Google
- Technical Support Fundamentals: Google
- Microsoft IT Support Specialist: Microsoft
- 技术支持简介: IBM
- 医疗保健信息技术支持: Johns Hopkins University
- IBM IT Support: IBM
- The Service Desk Handbook: Packt
- Dell Technologies Technical Customer Support Specialist: Dell
- 信息技术支持人员在医疗保健中的关键作用: Johns Hopkins University
- 客户服务基础: Knowledge Accelerators
