筛选依据
主题必需的
语言必需的
在整个课程(说明和评估)中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
“customer support” 的结果
Coursera Project Network
您将获得的技能: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
- 状态:免费试用
您将获得的技能: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, ChatGPT, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Image Quality, Machine Learning
- 状态:新状态:免费试用
AI Business School
您将获得的技能: Prompt Engineering, Agentic systems, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, ChatGPT, AI Product Strategy, Training Programs, Personalized Service, Customer Service, LLM Application, Customer experience improvement, Artificial Intelligence, Innovation
- 状态:预览
Knowledge Accelerators
您将获得的技能: 改善客户体验, 客户服务, 组织技能, 流程管理, 服务台支持, 积极性, 问候客户, 客户支持, 客户参与, 解决问题, 沟通, 同理心, 解决客户投诉, 协作
- 状态:免费试用
您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Operating Systems, Lifelong Learning
- 状态:免费试用
CVS Health
您将获得的技能: 客户服务, 冲突管理, 降级技巧, 时间管理, 收银机操作, 解决客户投诉, 同理心, 解决问题, 非语言交流, 事务处理, 沟通, 积极倾听, 零售店运营, 根源分析
是什么让您今天来到 Coursera?
Coursera Project Network
您将获得的技能: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
- 状态:免费试用
您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
- 状态:免费试用状态:人工智能技能
Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
- 状态:免费试用
CVS Health
您将获得的技能: 建立客户关系, 冲突管理, 降级技巧, 客户服务, 时间管理, 呼叫中心经验, 收银机操作, 问候客户, 追加销售, 沟通, 团队合作, 数据输入, 同理心, 事务处理, 交叉销售, 解决客户投诉, 面试技巧, 成长意识, 积极倾听, 零售店运营
- 状态:免费试用
Johns Hopkins University
您将获得的技能: 健康信息管理, Encryption, 服务台支持, 健康技术, 医疗隐私, 客户支持, 遵守《健康保险便携性和责任法案》(HIPAA), 技术支持, 远程保健, 最终用户培训和支持, 医疗保健, 患者安全, 病人沟通, 个人身份信息, 安全意识, 桌面支持, 临床信息学, 电子病历, 电子病历系统, 医疗设备
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group
与 customer support 相关的搜索
总之,以下是 10 最受欢迎的 customer support 课程
- Introduction to CRM with HubSpot: Coursera Project Network
- Generative AI for Customer Support: IBM
- AI for Customer care: AI Business School
- 客户服务基础: Knowledge Accelerators
- Dell Technologies Technical Customer Support Specialist: Dell
- 客户服务简介: CVS Health
- Create Customer Support Data with Google Sheets: Coursera Project Network
- Technical Support Fundamentals: Google
- Microsoft IT Support Specialist: Microsoft
- CVS Health 呼叫中心客户服务: CVS Health