个结果，搜索词为 "customer support"
状态：预览Knowledge Accelerators
您将获得的技能: 沟通, 客户支持, 人际沟通, 流程管理, 用户关系管理, 服务台支持, 改善客户体验, 客户参与, 批判性思维和解决问题, 技术支持与服务, 问候客户, 解决问题, 同理心, 客户服务, 解决客户投诉
Coursera
您将获得的技能: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
状态：新状态：预览Logical Operations
您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
状态：新状态：预览Logical Operations
您将获得的技能: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
状态：免费试用您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, AI Personalization, Automation, Machine Learning, Natural Language Processing, Context Management
状态：免费试用CVS Health
您将获得的技能: 沟通, 根源分析, 时间管理, 积极倾听, 冲突管理, 收银机操作, 解决问题, 同理心, 零售店运营, 非语言交流, 降级技巧, 客户服务, 解决客户投诉, 事务处理
是什么让您今天来到 Coursera？
状态：免费试用您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
状态：免费试用CVS Health
您将获得的技能: 沟通, 建立客户关系, 追加销售, 时间管理, 积极倾听, 冲突管理, 收银机操作, 数据输入, 呼叫中心经验, 问候客户, 团队合作, 客户服务, 事务处理, 同理心, 零售店运营, 交叉销售, 解决客户投诉, 降级技巧, 成长意识, 面试技巧
您将获得的技能: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
状态：免费试用状态：人工智能技能Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Cloud Computing
状态：免费试用您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
状态：新状态：免费试用您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
是什么让您今天来到 Coursera？
总之，以下是 10 最受欢迎的 customer support 课程
- 客户服务基础: Knowledge Accelerators
- Introduction to CRM with HubSpot: Coursera
- Customer Service: Logical Operations
- Excellence in Customer Service (Advanced): Logical Operations
- Generative AI for Customer Support: IBM
- 客户服务简介: CVS Health
- Dell Technologies Technical Customer Support Specialist: Dell
- CVS Health 呼叫中心客户服务: CVS Health
- Create Customer Support Data with Google Sheets: Coursera
- Microsoft IT Support Specialist: Microsoft
