个结果，搜索词为 "customer support"
状态：预览Knowledge Accelerators
您将获得的技能: 客户支持, 沟通, 用户关系管理, 流程管理, 服务台支持, 客户服务, 人际沟通, 改善客户体验, 同理心, 批判性思维和解决问题, 问候客户, 解决客户投诉, 解决问题, 技术支持与服务, 客户参与
状态：免费试用您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, AI Personalization, Automation, Machine Learning, Natural Language Processing, Context Management
Coursera
您将获得的技能: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
状态：免费试用CVS Health
您将获得的技能: 沟通, 根源分析, 客户服务, 降级技巧, 积极倾听, 事务处理, 冲突管理, 时间管理, 同理心, 非语言交流, 解决问题, 收银机操作, 解决客户投诉, 零售店运营
状态：免费试用您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
状态：免费试用您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
是什么让您今天来到 Coursera？
状态：新状态：免费试用您将获得的技能: Customer Relationship Management (CRM) Software, Relationship Building, Consultative Approaches, Solution Selling, Customer Insights
状态：免费试用状态：人工智能技能Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Cloud Computing
您将获得的技能: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
状态：免费试用CVS Health
您将获得的技能: 呼叫中心经验, 追加销售, 沟通, 客户服务, 降级技巧, 积极倾听, 建立客户关系, 解决客户投诉, 数据输入, 冲突管理, 面试技巧, 团队合作, 收银机操作, 同理心, 问候客户, 交叉销售, 时间管理, 事务处理, 成长意识, 零售店运营
状态：新状态：免费试用您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
状态：免费试用Johns Hopkins University
您将获得的技能: 医疗隐私, 客户支持, 服务台支持, 健康信息管理, 临床信息学, 电子病历, 个人身份信息, 医疗保健, 技术支持, 桌面支持, 病人沟通, 远程保健, 遵守《健康保险便携性和责任法案》（HIPAA）, 患者安全, 最终用户培训和支持, 安全意识, 健康技术, Encryption, 医疗设备, 系统支持
总之，以下是 10 最受欢迎的 customer support 课程
- 客户服务基础: Knowledge Accelerators
- Generative AI for Customer Support: IBM
- Introduction to CRM with HubSpot: Coursera
- 客户服务简介: CVS Health
- Technical Support Fundamentals: Google
- Dell Technologies Technical Customer Support Specialist: Dell
- Advanced Customer Relationship Management: Microsoft
- Microsoft IT Support Specialist: Microsoft
- Create Customer Support Data with Google Sheets: Coursera
- CVS Health 呼叫中心客户服务: CVS Health
