
Starweaver
您将获得的技能: Revenue Management, Capital Expenditure, Financial Statement Analysis, Hospitality Management, Cost Control, Hospitality, Hotel Operations, Financial Analysis, Performance Measurement, Financial Management, Budgeting, Income Statement, Benchmarking, Balance Sheet, FinTech, Return On Investment, Time Management, Leadership Development, Adaptability, Creative Problem-Solving
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Logistics, Marketing Budgets, Hospitality Management, Planning, Operations Management, Budgeting, Promotional Strategies, Vendor Management, Coordination
初级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Hospitality Management, Hospitality Services, Hospitality, Brand Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Brand Loyalty, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Innovation, Consumer Behaviour
中级 · 课程 · 1-4 周

EDHEC Business School
您将获得的技能: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour
初级 · 课程 · 1-3 个月

您将获得的技能: .NET Framework, Databases, Application Development
初级 · 课程 · 1-4 周
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

您将获得的技能: Vendor Management, Hospitality, Hospitality Management, Performance Measurement, Business Relationship Management, Business Process, Business Process Management, Global Marketing, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Contract Negotiation
初级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 运行效率, 建立客户关系, 酒店 Operator, 电话技能, 前台办公室, 行政支持和文书工作, 宾客关系, 问候客户, 计算机扫盲, 人际沟通, 积极倾听, 沟通策略, 语言交流技能, 物业管理系统, 办公程序, 收入管理, 接待服务, 追加销售, 交叉销售, 酒店管理
初级 · 课程 · 1-4 周

Universidad de Palermo
您将获得的技能: Hospitality, Climate Change Adaptation, Market Dynamics, Digital Transformation, Hotels and Accommodations, Sustainable Development, Travel Arrangements, Food Services, Economic Development, Socioeconomics, Environmental Resource Management, Cultural Diversity, Culture, Consumer Behaviour, Supply And Demand
初级 · 课程 · 1-4 周

Università Bocconi
您将获得的技能: 餐厅管理, 消费者行为, 增长战略, 竞争分析, 产品质量(QA/QC), 价值主张, 酒店管理, 品牌管理, 市场动态, 餐饮, 全球营销, 营销, 企业战略
混合 · 课程 · 1-3 个月

Knowledge Accelerators
您将获得的技能: 客户支持, 服务台支持, 解决客户投诉, 客户服务, 改善客户体验, 问候客户, 客户参与, 沟通, 人际沟通, 用户关系管理, 解决问题, 同理心, 技术支持与服务, 流程管理, 批判性思维和解决问题
初级 · 课程 · 1-3 个月

Dubai College of Tourism
您将获得的技能: 销售技巧, 旅行安排, 客户沟通管理, 文件管理, 客户服务, 办公程序, 财务分析, 预订(销售), 提案制定, 接待服务, 工作流程管理, 销售
初级 · 课程 · 1-4 周