
高级设置 · 课程 · 1-4 周

Zoho Corporation
您将获得的技能: Sales Process, Account Management, Sales Management, Selling Techniques, Sales, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Pipelines, General Sales Practices, Sales Training, Sales Presentation, Closing (Sales), Process Mapping, Sales Strategy, Business Software, Sales Enablement, Customer Relationship Building, Verbal Communication Skills, Problem Solving, Critical Thinking
初级 · 专业证书 · 3-6 个月

LearnQuest
您将获得的技能: Sales Presentation, Influencing, Persuasive Communication, Intercultural Competence, Virtual Teams, Storytelling, Behavioral Economics, Business Research, Value Propositions, Active Listening, Market Research, Empathy & Emotional Intelligence, Sales Pipelines, Marketing Psychology, Digital Communications, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration
中级 · 专项课程 · 1-3 个月

您将获得的技能: Client Services, Loyalty Programs, Customer Retention, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Engagement, Digital Marketing, Product Improvement, Web Analytics and SEO, Marketing Analytics, Performance Analysis, Customer Insights, Portfolio Management, Presentations, Generative AI Agents, Key Performance Indicators (KPIs), Business Metrics
初级 · 课程 · 1-4 周

West Virginia University
您将获得的技能: 销售流程, 销售技巧, 外部销售, 企业战略, 销售培训, 内部销售, 销售管理, 招聘, 销售, 账户管理, 销售策略
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
中级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 利益相关者的参与, 销售发展, Salesforce, 基于云的集成, 销售促进, 数据安全, 营销自动化, 自动化, 用户账户, 客户关系管理 (CRM) 软件, 安全管理, 营销管理, 业务报告, 客户沟通管理, 客户成功管理, 客户关系管理, 销售管道, 账户管理, 数据管理, 客户参与
初级 · 课程 · 1-4 周

您将获得的技能: Business Analysis, Analysis, Business Process, Business Requirements, Business Process Modeling, Requirements Analysis, Stakeholder Engagement, Customer Relationship Management, Risk Management, Ethical Standards And Conduct
高级设置 · 课程 · 1-4 周

Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Insights, Sales Management, Leadership, Performance Metric, Sales Strategy, Cross-Functional Collaboration
初级 · 课程 · 1-3 个月
University of Pennsylvania
您将获得的技能: 战略营销, 目标市场, 进入市场战略, 营销分析, 客户洞察, 消费者行为, 客户体验战略(CX), 品牌战略, 营销策略与技巧, 市场营销, 营销传播, 打造品牌
混合 · 课程 · 1-3 个月

University of Virginia
您将获得的技能: 业务建模, 技术交流, 技术战略, 信息技术, 企业战略, 敏捷方法, 项目组合管理, 网络安全, 成本效益分析, 人工智能赋能, 业务分析, 工艺设计, 设计思维
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 交流, 情商, 呼叫中心经验, 降级技巧, 时间管理, 解决客户投诉, 团队合作, 解决问题, 数据录入, 语言交流技能, 性能指标, 问候客户, 客户数据管理, 客户服务, 呼入电话, 成长意识, 客户咨询, 个人发展
初级 · 课程 · 1-3 个月