筛选依据
主题必需的
语言必需的
在整个课程（说明和评估）中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
“customer relationship management” 的结果
状态：预览Starweaver
您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
Coursera Project Network
您将获得的技能: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
状态：新状态：免费试用您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Social Media, Brand Loyalty, Customer Retention, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Relationship Building, Marketing Planning, Digital Marketing, Content Creation, User Feedback, Process Optimization, Content Strategy, Business Marketing, Contextual Advertising
状态：免费试用Salesforce
您将获得的技能: 数据库, 用户关系管理, 客户数据管理, 销售, 数据管理, B2B 销售, 销售流程, 企业对消费者, 销售业务, Salesforce
状态：免费试用Coursera Instructor Network
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
状态：免费试用Rice University
您将获得的技能: 冲突管理, 导师, 会议促进, 专业网络, 建设性反馈, 管理团队, 培训, 积极倾听, 利益相关者管理, 沟通, 人员管理, 影响, 建立关系, 关系管理
是什么让您今天来到 Coursera？
状态：免费试用HubSpot Academy
您将获得的技能: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Employee Onboarding, Sales Pipelines, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing, Customer Relationship Management (CRM) Software
状态：预览您将获得的技能: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening
状态：免费试用CVS Health
您将获得的技能: 客户服务, 冲突管理, 降级技巧, 时间管理, 收银机操作, 解决客户投诉, 同理心, 解决问题, 非语言交流, 事务处理, 沟通, 积极倾听, 零售店运营, 根源分析
状态：免费试用您将获得的技能: Customer Insights, Digital Marketing, Digital Advertising, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing, Online Advertising, Strategic Marketing, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Email Marketing, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, Smart Goals
状态：免费试用Coursera Instructor Network
您将获得的技能: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group
状态：免费试用Salesforce
您将获得的技能: 用户关系管理, 客户服务, 销售支持, 销售策略, 仪表板, 数据驱动的决策制定, 客户支持, 绩效报告, 销售业务, 数据可视化, 客户成功管理, 销售管理, 业务报告, Salesforce
总之，以下是 10 最受欢迎的 customer relationship management 课程
- Customer Relationship Management: Starweaver
- Introduction to CRM with HubSpot: Coursera Project Network
- Google Digital Customer Engagement: Google
- 销售和 CRM 概述: Salesforce
- Improving Customer Retention: Coursera Instructor Network
- 关系管理: Rice University
- Strategic Customer Relationship Management & Sales Technique: HubSpot Academy
- Relationship Management and Business Development : Starweaver
- 客户服务简介: CVS Health
- Customer Understanding and Digital Marketing Channels: Unilever
