
Starweaver
您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
初级 · 指导项目 · 不超过 2 小时

Salesforce
您将获得的技能: 数据库, 数据管理, Data Management, 销售流程, 用户关系管理, B2B 销售, 销售业务, 企业对消费者, 客户数据管理, Salesforce, 销售
初级 · 课程 · 1-4 周

您将获得的技能: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Marketing Automation, Case Studies, Market Analysis, Analysis, Business Strategy, Spatial Data Analysis, Automation, Auditing, Business Metrics
混合 · 课程 · 1-4 周

您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Social Media, Brand Loyalty, Customer Retention, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Relationship Building, Marketing Planning, Digital Marketing, Content Creation, User Feedback, Process Optimization, Content Strategy, Business Marketing, Contextual Advertising
初级 · 专项课程 · 3-6 个月

HubSpot Academy
您将获得的技能: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Employee Onboarding, Sales Pipelines, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing, Customer Relationship Management (CRM) Software
初级 · 专项课程 · 3-6 个月

CVS Health
您将获得的技能: 冲突管理, 根源分析, 客户服务, 事务处理, 时间管理, 沟通, 收银机操作, 降级技巧, 解决客户投诉, 解决问题, 零售店运营, 同理心, 非语言交流, 积极倾听
初级 · 课程 · 1-4 周

您将获得的技能: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Automation, Key Performance Indicators (KPIs)
混合 · 课程 · 1-4 周

Rice University
您将获得的技能: 冲突管理, 会议促进, 管理团队, 建立关系, 人员管理, 建设性反馈, 专业网络, 沟通, 利益相关者管理, 导师, 影响, 培训, 积极倾听, 关系管理
高级设置 · 课程 · 1-3 个月

Coursera
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
初级 · 课程 · 1-4 周

您将获得的技能: Customer Analysis, User Feedback, Contextual Advertising
初级 · 课程 · 1-4 周

您将获得的技能: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening
中级 · 课程 · 1-4 周