This course is designed for new frontline supervisors stepping into leadership roles for the first time. In 20 concise, 90-second videos, you will practice essential leadership skills that help you shift from peer to supervisor with confidence. The course emphasizes practical tools for building trust, communicating with clarity, and guiding teams through daily challenges. You’ll learn how to balance authority with approachability, manage former peers effectively, and use feedback and influence strategies to improve team performance. With a focus on emotional intelligence, accountability, and professional judgment, the course equips you to handle pressure while supporting both team and personal growth. Whether you are leading on the shop floor, in customer service, or in operations, you’ll leave with actionable routines for your first 30 days as a new supervisor.
New Leader Essentials: Build Teams with 20 Skills
您将学到什么
Transition effectively from peer to supervisor with confidence and clarity.
Build trust and credibility through strong communication and leadership relationships.
Apply feedback, listening, and influence strategies to lead individuals and teams.
Demonstrate emotional intelligence, accountability, and professional judgment under pressure.
您将获得的技能
- Leadership and Management
- Rapport Building
- Empathy & Emotional Intelligence
- Professionalism
- Team Building
- Relationship Building
- Constructive Feedback
- Coaching
- Accountability
- Delegation Skills
- Teamwork
- Trustworthiness
- Employee Coaching
- Initiative and Leadership
- Communication
- Supervision
- Influencing
- Team Management
- Leadership
- Emotional Intelligence
- 技能部分已折叠。显示 9 项技能，共 20 项。
要了解的详细信息
添加到您的领英档案
1 项作业
September 2025
了解顶级公司的员工如何掌握热门技能
该课程共有2个模块
In this course, you’ll explore the essential skills that shape your transition from peer to supervisor. You’ll decode the mindset shifts needed to move from teammate to leader, how to build trust and credibility in your first interactions, and how communication tools can prevent early missteps. With practical strategies rooted in real-world leadership challenges, you’ll master frameworks for giving feedback, listening with impact, and influencing without micromanaging. You’ll also develop emotional intelligence and accountability skills to guide your team under pressure and learn how to establish routines that set the tone for your first 30 days. By the end, you’ll be equipped to lead former peers with confidence, build strong team relationships, and create a leadership style grounded in clarity, care, and results.
涵盖的内容
1篇阅读材料
In this module, you’ll explore the core skills and mindset shifts required to thrive as a first-time supervisor. You’ll examine how to transition from peer to leader with confidence, avoid common early mistakes, and build credibility through trust and communication. You’ll learn how to use influence, feedback, and emotional intelligence to guide your team, foster accountability, and handle challenges with clarity and care. Finally, you’ll apply strategies to coach individuals, share leadership responsibilities, and establish routines that set the tone for long-term success.
涵盖的内容
19个视频1个作业
提供方
人们为什么选择 Coursera 来帮助自己实现职业发展
Felipe M.
Jennifer J.
Larry W.
