In this course, you’ll learn what B2C selling is all about, how to identify your ideal customer, and why product knowledge and effective communication are key to closing sales. We’ll cover essential techniques to help you seal deals confidently. I’ll guide you through these foundational concepts with engaging, easy-to-follow discussions and short videos. Plus, interactive visual aids will make learning the concepts more enjoyable and accessible.

Business-to-Consumer (B2C) Sales Strategies and Techniques
本课程是 Sales Excellence 专项课程 的一部分


位教师:Pavi Narayanan
访问权限由 New York State Department of Labor 提供
2,139 人已注册
您将学到什么
Demonstrate an understanding of B2C Sales and identify relevant examples.
Apply strategies to identify your target audience.
Demonstrate effective communication and product knowledge to build consumer trust.
Apply basic sales techniques to convert prospects into customers.
您将获得的技能
- Selling Techniques
- Customer Analysis
- Product Knowledge
- Consumer Behaviour
- Sales Strategy
- Sales Presentation
- Customer Engagement
- Sales
- Business-To-Consumer
- Customer Relationship Building
- Verbal Communication Skills
- Closing (Sales)
- Communication
- Target Audience
- Sales Prospecting
- Product Demonstration
- 技能部分已折叠。显示 10 项技能,共 16 项。
要了解的详细信息

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2 项作业
了解顶级公司的员工如何掌握热门技能

积累特定领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 获得可共享的职业证书

该课程共有1个模块
This course provides all the basics you need to thrive as a sales rep. Apply these strategies with focus and determination, and you’ll see your sales numbers rise like never before! In this course, you’ll learn what B2C selling is all about, how to identify your ideal customer, and why product knowledge and effective communication are key to closing sales.
涵盖的内容
14个视频5篇阅读材料2个作业
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已于 May 10, 2025审阅
I liked the discussion and comparison of B2B and B2C sales, even though this is a course on B2C sales.
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