Based on the best-selling book, How to Succeed with People, by Paul McGee. Success in any professional environment depends on how effectively you work with people. This course explores the psychology, attitudes, and behaviors that shape human interaction, helping you understand why people act the way they do and how those dynamics impact relationships and results at work.
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推荐体验
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初级
Professionals, managers, or team members seeking stronger communication and people skills; no prior experience required.
推荐体验
推荐体验
初级
Professionals, managers, or team members seeking stronger communication and people skills; no prior experience required.
您将学到什么
Understand the psychological roots of emotional resistance and behavior
Identify how past experiences shape current workplace interactions
Apply empathetic communication techniques to improve relationships
您将获得的技能
要了解的详细信息

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March 2026
25 项作业
了解顶级公司的员工如何掌握热门技能

该课程共有25个模块
In this section, we examine misconceptions about quick fixes and the complexity of human behavior, emphasizing the need for deeper understanding in personal and interpersonal development.
涵盖的内容
2个视频1篇阅读材料1个作业
2个视频• 总计1分钟
- Course Overview• 1分钟
- People can’t be fixed - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- People can't be fixed - The Reading• 10分钟
1个作业• 总计10分钟
- The Complexity of Human Nature• 10分钟
In this section, we examine how history influences behavior and decision-making. Understanding past experiences enhances empathy and informs effective management of diverse teams.
涵盖的内容
1个视频2篇阅读材料1个作业
1个视频• 总计1分钟
- The Mystery of History (Part 1) - Overview Video• 1分钟
2篇阅读材料• 总计20分钟
- Introduction• 10分钟
- Is History Always a Big Deal?• 10分钟
1个作业• 总计10分钟
- The Influence of Past Experiences• 10分钟
In this section, we examine how pandemic experiences, work culture, and upbringing shape behavior, emphasizing the importance of adapting management styles to diverse backgrounds for effective leadership.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- The Mystery of History (Part 2) - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- The Mystery of History (Part 2) - The Reading• 10分钟
1个作业• 总计10分钟
- The Influence of History on Human Behavior• 10分钟
In this section, we examine S.A.D.S. symptoms in professional interactions, highlight self-awareness gaps, and explore feedback mechanisms to improve interpersonal understanding and collaboration.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Most people suffer from S.A.D.S. - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- Most people suffer from S.A.D.S. - The Reading• 10分钟
1个作业• 总计10分钟
- Navigating Self-Awareness and Social Perception• 10分钟
In this section, we explore behaviors that resist change, analyze motivations behind non-compliant actions, and apply strategies to manage uncooperative individuals for improved interpersonal effectiveness.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Some People Are Lightbulbs - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- Some People are Lightbulbs - The Reading• 10分钟
1个作业• 总计10分钟
- Navigating Personal Change and Metaphor• 10分钟
In this section, we examine how emotions and fatigue impair rational thinking, affecting decision-making and behavior in high-stress scenarios.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Why Intelligent People Do Stupid Things - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- Why Intelligent People Do Stupid Things - The Reading• 10分钟
1个作业• 总计10分钟
- The Psychology of Irrational Choices• 10分钟
In this section, we explore how tolerance shapes behavior and outcomes in daily life and work environments.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- You Get What You Tolerate - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- You Get What You Tolerate - The Reading• 10分钟
1个作业• 总计10分钟
- The Impact of Tolerance and Action• 10分钟
In this section, we examine how choice, control, and perceived benefits influence change acceptance, highlighting practical strategies for navigating transitions effectively.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Why Change Is Complicated - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- Why Change Is Complicated - The Reading• 10分钟
1个作业• 总计10分钟
- Navigating the Complexity of Change• 10分钟
In this section, we examine how humiliation negatively impacts team morale and performance, highlighting ineffective management tactics and advocating for respectful, constructive engagement strategies.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Humiliation Is For Amateurs - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- Humiliation Is For Amateurs - The Reading• 10分钟
1个作业• 总计10分钟
- Navigating Respect and Feedback• 10分钟
In this section, we examine how overly nice leadership can reduce team accountability and impact performance. Key concepts include management style, workplace dynamics, and the balance between approachability and effective leadership.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Being Nice Won't Always Work - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- Being Nice Won't Always Work - The Reading• 10分钟
1个作业• 总计10分钟
- The Limits of Niceness in Relationships and Leadership• 10分钟
In this section, we examine how personal bias and storytelling influence communication, highlighting the need to recognize our own perspectives and their impact on conflict resolution and interpersonal effectiveness.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- It Takes Two To Tango - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- It Takes Two To Tango - The Reading• 10分钟
1个作业• 总计10分钟
- Navigating Perspectives in Interaction• 10分钟
In this section, we examine how intentional face-to-face communication and personal engagement strengthen relationships, highlighting the long-term impact of small, consistent gestures on team and personal dynamics.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- No investment, no return - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- No investment, no return - The Reading• 10分钟
1个作业• 总计10分钟
- The Value of Commitment and Connection• 10分钟
In this section, we examine how unrealistic expectations and personal biases affect interpersonal interactions, emphasizing the importance of empathy and contextual understanding to improve communication and reduce conflict.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Have Realistic Expectations - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- Have Realistic Expectations - The Reading• 10分钟
1个作业• 总计10分钟
- Navigating Expectations and Human Behavior• 10分钟
In this section, we examine strategic tolerance in relationships, focusing on evaluating consequences, assessing issue importance, and prioritizing long-term success over immediate conflict.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Let Sleeping Dogs Lie Sometimes - Overview Video• 1分钟
1篇阅读材料• 总计5分钟
- Let Sleeping Dogs Lie Sometimes - The Reading• 5分钟
1个作业• 总计10分钟
- Navigating Conflict and Communication in Relationships• 10分钟
In this section, we examine how attention awareness influences perception, highlighting the halo and horns effects and their impact on interpersonal interactions and self-awareness.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Check Out Your Attitude - Overview Video• 1分钟
1篇阅读材料• 总计20分钟
- Check Out Your Attitude - The Reading• 20分钟
1个作业• 总计10分钟
- The Influence of Attitude on Perception and Interaction• 10分钟
In this section, we examine how overused leadership strengths like confidence can become weaknesses, emphasizing the importance of humility and adaptability for effective decision-making and successful leadership.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Be willing to be wrong - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- Be willing to be wrong - The Reading• 10分钟
1个作业• 总计10分钟
- Embracing Uncertainty and Openness• 10分钟
In this section, we explore how individual preferences shape interactions and emphasize adapting communication styles to respect differences, avoiding assumptions to improve relationships and prevent unintended harm.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Don't Treat People As You Want To Be Treated - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- Don't Treat People As You Want To Be Treated - The Reading• 10分钟
1个作业• 总计10分钟
- Navigating Personal Preferences in Relationships• 10分钟
In this section, we examine strategies to reduce resistance during change by emphasizing clarity, transparency, and effective communication to build trust and ensure successful implementation.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- How To Make A Change A Success - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- How To Make A Change A Success - The Reading• 10分钟
1个作业• 总计10分钟
- Navigating Change with Confidence and Clarity• 10分钟
In this section, we explore four self-reflection questions to enhance interpersonal understanding and improve communication through objective analysis of relationships.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Four killer questions you have to ask yourself - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- Four killer questions you have to ask yourself - The Reading• 10分钟
1个作业• 总计10分钟
- Reflections on Self-Awareness and Interpersonal Skills• 10分钟
In this section, we examine how language impacts feedback effectiveness, emphasizing balanced communication to foster growth without undermining confidence.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- How to make criticism count ... not crucify - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- How to make criticism count ... not crucify - The Reading• 10分钟
1个作业• 总计10分钟
- Mastering the Art of Constructive Feedback• 10分钟
In this section, we examine the causes of negative behavior, evaluate the impact of labeling, and emphasize understanding over dismissal to foster empathy and critical thinking.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Work Out Why They're Whinging - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- Work Out Why They're Whinging - The Reading• 10分钟
1个作业• 总计10分钟
- Navigating Negative Perspectives• 10分钟
In this section, we explore the S.P.E.C.I.A.L. framework to enhance interpersonal engagement, focusing on how perceived importance affects relationships and strategies to foster mutual respect and reduce conflict.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- How To Make People Feel S.P.E.C.I.A.L. (PART 1) - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- How To Make People Feel S.P.E.C.I.A.L. (PART 1) - The Reading• 10分钟
1个作业• 总计10分钟
- Building Meaningful Connections Through Respect and Appreciation• 10分钟
In this section, we explore how courtesy enhances influence and reduces conflict by fostering respect through practical, consistent communication practices in professional and personal interactions.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- How To Make People Feel S.P.E.C.I.A.L. (PART 2) - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- How To Make People Feel S.P.E.C.I.A.L. (PART 2) - The Reading• 10分钟
1个作业• 总计10分钟
- Building Connection Through Communication• 10分钟
In this section, we explore practical strategies to support others during emotional low points, focusing on normalizing feelings, reframing failure as feedback, and tactfully highlighting positives for encouragement.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- How to pick people up when they're feeling down - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- How to pick people up when they're feeling down - The Reading• 10分钟
1个作业• 总计10分钟
- Supporting Others Through Emotional Challenges• 10分钟
In this section, we examine common communication mistakes, emphasizing the importance of brevity, audience relevance, and emotional engagement to improve message effectiveness.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- How To Talk So People Listen - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- How To Talk So People Listen - The Reading• 10分钟
1个作业• 总计10分钟
- Mastering the Art of Engaging Audiences• 10分钟
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