Influence is a critical leadership skill - especially when you don’t have formal authority. In this course, learners develop practical strategies to coach, motivate, and influence peers, stakeholders, and cross-functional teams to achieve shared goals. Through real-world frameworks and applied scenarios, learners explore how to build a coaching culture, foster psychological safety, and communicate with clarity and credibility. The course introduces structured coaching processes, including goal setting, feedback, and performance conversations, alongside proven influence tactics grounded in power, persuasion, and social dynamics. Learners will practice using tools such as coaching frameworks, reflection journals, and influence mapping to guide conversations and decision-making. By the end of the course, learners will be able to lead through influence, navigate complex workplace relationships, and drive alignment without relying on positional authority. This course is ideal for professionals seeking to strengthen leadership, coaching, and stakeholder management skills in modern organizations.
In this module you will learn to coach your direct reports and peers to ensure clarity in work expectations, support internal motivation, and correct performance shortfalls. You will also learn how to influence others – even those over whom you have no authority – to support your shared goals.
涵盖的内容
8个视频2篇阅读材料1个讨论话题1个插件
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8个视频•总计47分钟
The Coaching Approach to Managerial Communications: What Is Coaching?•8分钟
Characteristics of Coaching Conversations•10分钟
Characteristics & Outcomes of Coaching•4分钟
Coaching & Influencing•2分钟
Building Psychological Safety: Confidence•5分钟
Building Psychological Safety: Satisfaction & Trust•6分钟
Building Psychological Safety: Clarity, Influence, Appreciation•5分钟
The Skills Required to Coach•9分钟
2篇阅读材料•总计15分钟
Journal Prompt for Coaching Lesson 1 Journal 1: Coaching Skills•15分钟
The Coaching Culture: Resources•0分钟
1个讨论话题•总计10分钟
Coaching Purpose, Culture, and Skills•10分钟
1个插件•总计10分钟
Drive: The Surprising Truth About What Motivates Us (or paste this link in your browser: https://www.youtube.com/watch?v=u6XAPnuFjJc)•10分钟
The Coaching Process
第 2 单元•小时 后完成
单元详情
涵盖的内容
6个视频1篇阅读材料1个插件
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6个视频•总计44分钟
The Coaching Process•6分钟
The Coaching Process: Learning & Planning•9分钟
The Coaching Process: Closing•5分钟
Applying Coaching to Performance Shortfalls•10分钟
Applying Coaching with Peers•8分钟
When Not to Coach•6分钟
1篇阅读材料•总计40分钟
Journal Prompt for Coaching Lesson 2 Journal 2: Coaching Practice•40分钟
1个插件•总计12分钟
Building a Psychologically Safe Workplace•12分钟
Influence
第 3 单元•小时 后完成
单元详情
涵盖的内容
5个视频2篇阅读材料1个作业1个讨论话题
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5个视频•总计29分钟
Influence & Power•4分钟
Sources of Power•5分钟
Personal & Social Sources of Influence•6分钟
Influence Tactics•6分钟
Influencing Upward•8分钟
2篇阅读材料•总计10分钟
Influence•10分钟
Influence: Resources•0分钟
1个作业•总计12分钟
Coaching Direct Reports & Teams and Influencing Without Authority•12分钟
1个讨论话题•总计10分钟
Influencing Others Over Whom We Have No Direct Authority•10分钟
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