It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you'll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you'll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.
Emotional Intelligence for Business Professionals
您将学到什么
Identify emotional intelligence components, explain their organizational benefits, and apply them effectively.
Assess and strengthen your personal and social emotional intelligence skills, and practice using them in workplace scenarios.
您将获得的技能
- Employee Coaching
- Team Building
- Self-Awareness
- Motivational Skills
- Emotional Intelligence
- Professional Development
- Empathy & Emotional Intelligence
- Team Management
- Personal Development
- Self-Motivation
- Team Motivation
- Social Skills
- Relationship Building
- Leadership Development
- Conflict Management
- Leadership
- Adaptability
- Empathy
- Active Listening
- Communication
- 技能部分已折叠。显示 9 项技能，共 20 项。
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最近已更新！
January 2026
作业
1 项作业
授课语言：英语（English）
了解顶级公司的员工如何掌握热门技能
该课程共有5个模块
Being aware of, and understanding, the competencies you need to manage your feelings and improve your social skills are essential if you want to maximize your performance and effectiveness as a member of your organization. In this lesson, you will explore emotional intelligence skills, and identify the impact of emotional intelligence on the workplace.
涵盖的内容
1篇阅读材料5个插件
In the last lesson, you identified EQ skills and explored the benefits of emotional intelligence in various workplace situations. Now you're going to discover strategies to improve each personal management skill in the EQ skill set. In this lesson, you will increase your personal emotional intelligence in the workplace.
涵盖的内容
5个插件
In the last lesson, you developed your personal emotional intelligence skills. Now it's time to explore strategies to develop your ability to optimize interactions with coworkers and colleagues. In this lesson, you will increase your social EQ in the workplace.
涵盖的内容
4个插件
You've reviewed the emotional intelligence skill set, assessed your own EQ skills, and acquired strategies that can help you improve your own emotional intelligence. Now, it's time to review strategies for applying emotional intelligence to common workplace scenarios. In this lesson, you will explore how to practice emotional intelligence in the workplace.
涵盖的内容
7个插件
You'll wrap things up and then validate what you've learned in this course by taking an assessment.
涵盖的内容
1个作业1个插件
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To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
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