Chevron Left
返回到 Conflict Resolution Skills

学生对 University of California, Irvine 提供的 Conflict Resolution Skills 的评价和反馈

4.5
星
1,130 个评分

课程概述

This course is designed for professionals, managers, and individuals seeking to enhance their interpersonal and leadership skills. Resolving conflict in a positive manner is a critical skill that can be developed and practiced. Understanding how to listen effectively and deploy strategic communication tactics is key to achieving positive resolutions. You will examine advanced listening skills, appropriate verbal and non-verbal communication strategies, and learn to assemble a comprehensive conflict management plan. By the end of this course, you will be able to: 1. Apply active listening and strategic communication skills to de-escalate conflicts. 2. Develop effective negotiation and mediation tactics for diverse situations. 3. Create a practical conflict management plan to foster positive outcomes. To be successful in this course, a basic understanding of workplace dynamics is recommended, though no specific prior experience in conflict resolution is required....

热门审阅

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

筛选依据：

176 - Conflict Resolution Skills 的 200 个评论（共 290 个）

创建者 Yicel G

•

Sep 9, 2024

excelente

创建者 Iroka O P

•

Sep 5, 2023

Excellent

创建者 Bilal B S

•

Aug 20, 2023

excellent

创建者 IRIS M V M

•

Jun 17, 2022

Excellent

创建者 Ratan K J

•

May 19, 2020

Very good

创建者 Adel Y A A

•

Jan 6, 2020

Very Good

创建者 Ebenezer A L

•

Dec 21, 2018

Educative

创建者 Paulina T

•

Jun 1, 2017

Loved it!

创建者 Marcela P

•

Jun 18, 2016

Very good

创建者 Amy B C

•

Jul 8, 2021

Perfect!

创建者 MOHAMAD M

•

Apr 17, 2021

good job

创建者 JORY I M A J I M A

•

Oct 20, 2025

جيد جدا

创建者 Fachri M

•

May 9, 2025

Amazing

创建者 Dhruba J D

•

Apr 26, 2020

Awesome

创建者 LAMA D S A L D S A

•

May 17, 2025

ممتازه

创建者 MANAL M A A M M A A

•

Apr 24, 2025

ممتازة

创建者 guillermo o

•

May 22, 2016

great!

创建者 HBH H A H H A

•

Nov 7, 2025

Nice…

创建者 Jibin V

•

Oct 12, 2022

Good

创建者 Shaniko K

•

Apr 18, 2018

Great

创建者 Dr.Alaa Z

•

Jan 31, 2016

Great

创建者 Stelin

•

Nov 28, 2024

good

创建者 Mohd N

•

Sep 13, 2024

nice

创建者 Sourav G

•

Aug 19, 2024

good

创建者 Dharmendra B

•

Nov 25, 2022

good