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学生对 University of California, Irvine 提供的 Conflict Resolution Skills 的评价和反馈

4.5
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1,202 个评分

课程概述

This course is designed for professionals, managers, and individuals seeking to enhance their interpersonal and leadership skills. Resolving conflict in a positive manner is a critical skill that can be developed and practiced. Understanding how to listen effectively and deploy strategic communication tactics is key to achieving positive resolutions. You will examine advanced listening skills, appropriate verbal and non-verbal communication strategies, and learn to assemble a comprehensive conflict management plan. By the end of this course, you will be able to: 1. Apply active listening and strategic communication skills to de-escalate conflicts. 2. Develop effective negotiation and mediation tactics for diverse situations. 3. Create a practical conflict management plan to foster positive outcomes. To be successful in this course, a basic understanding of workplace dynamics is recommended, though no specific prior experience in conflict resolution is required....

热门审阅

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

TG

Dec 12, 2015

I do love the content of this course, however I do wish we saw more scenarios play out when trying to get a point across. This course is just harder to obtain for me memory wise.

筛选依据：

176 - Conflict Resolution Skills 的 200 个评论（共 311 个）

创建者 Arun J P

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Jul 6, 2020

nice course

创建者 YOUNES M

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May 28, 2020

Thank you !

创建者 WEJDAN G A A

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Feb 28, 2026

دورة جميله

创建者 Chanh N N

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Jan 20, 2025

good skill

创建者 Fernando G

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Oct 30, 2024

Exceletene

创建者 Sandeep S

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Jun 14, 2020

Excellent!

创建者 JhoryAnne N

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Dec 6, 2015

Thank you.

创建者 MUNIRAH M S A

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Mar 5, 2026

مفيده جدا

创建者 Vinod P

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Feb 10, 2026

excellent

创建者 Lucas F M d O

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Nov 12, 2025

Muy bueno

创建者 Yicel G

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Sep 9, 2024

excelente

创建者 Iroka O P

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Sep 5, 2023

Excellent

创建者 Bilal B S

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Aug 20, 2023

excellent

创建者 IRIS M V M

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Jun 17, 2022

Excellent

创建者 Ratan K J

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May 19, 2020

Very good

创建者 Adel Y A A

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Jan 6, 2020

Very Good

创建者 Ebenezer A L

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Dec 21, 2018

Educative

创建者 Paulina T

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Jun 1, 2017

Loved it!

创建者 Marcela P

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Jun 18, 2016

Very good

创建者 Arturo A D

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Feb 14, 2026

perfecto

创建者 Amy B C

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Jul 8, 2021

Perfect!

创建者 Zahraa M

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Apr 17, 2021

good job

创建者 JORY I M A J I M A

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Oct 20, 2025

جيد جدا

创建者 Fachri M

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May 9, 2025

Amazing

创建者 Dhruba J D

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Apr 26, 2020

Awesome