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学生对 University of California, Irvine 提供的 Conflict Resolution Skills 的评价和反馈

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1,130 个评分

课程概述

This course is designed for professionals, managers, and individuals seeking to enhance their interpersonal and leadership skills. Resolving conflict in a positive manner is a critical skill that can be developed and practiced. Understanding how to listen effectively and deploy strategic communication tactics is key to achieving positive resolutions. You will examine advanced listening skills, appropriate verbal and non-verbal communication strategies, and learn to assemble a comprehensive conflict management plan. By the end of this course, you will be able to: 1. Apply active listening and strategic communication skills to de-escalate conflicts. 2. Develop effective negotiation and mediation tactics for diverse situations. 3. Create a practical conflict management plan to foster positive outcomes. To be successful in this course, a basic understanding of workplace dynamics is recommended, though no specific prior experience in conflict resolution is required....

热门审阅

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

筛选依据：

151 - Conflict Resolution Skills 的 175 个评论（共 290 个）

创建者 Prasad M

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Nov 22, 2022

Nice Experience

创建者 Samantha H

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Aug 18, 2021

enjoyed course!

创建者 chris d

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Jun 6, 2023

Great examples

创建者 DR. D N R

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May 20, 2020

Great learning

创建者 Manoj K

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May 7, 2020

Good Describe.

创建者 KARPOUZOU V

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Jul 24, 2024

Very helpfull

创建者 Mohammad A

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May 28, 2024

A Good Course

创建者 Sameer M

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Apr 18, 2022

Great couse .

创建者 Gizem K

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Nov 9, 2021

war sehr gut

创建者 rajon s

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Jan 19, 2021

Great Effort!

创建者 Sarah R

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Jun 1, 2017

Great Course!

创建者 Edwina F

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Jun 1, 2016

Really useful

创建者 NARENDRA S T

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Nov 3, 2025

nice clarity

创建者 Vimalesh R

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Jul 22, 2025

Great course

创建者 Sachin D

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Nov 2, 2022

Great course

创建者 Vishnupriya S

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May 27, 2020

Good Course.

创建者 Ishaku M

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Oct 21, 2016

great course

创建者 megha d

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Jul 14, 2020

good course

创建者 Arun J P

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Jul 6, 2020

nice course

创建者 YOUNES M

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May 28, 2020

Thank you !

创建者 Chanh N N

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Jan 20, 2025

good skill

创建者 Fernando G

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Oct 30, 2024

Exceletene

创建者 Sandeep S

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Jun 14, 2020

Excellent!

创建者 JhoryAnne N

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Dec 6, 2015

Thank you.

创建者 Lucas F M d O

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Nov 12, 2025

Muy bueno