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学生对 University of California, Irvine 提供的 Conflict Resolution Skills 的评价和反馈

4.5
1,130 个评分

课程概述

This course is designed for professionals, managers, and individuals seeking to enhance their interpersonal and leadership skills. Resolving conflict in a positive manner is a critical skill that can be developed and practiced. Understanding how to listen effectively and deploy strategic communication tactics is key to achieving positive resolutions. You will examine advanced listening skills, appropriate verbal and non-verbal communication strategies, and learn to assemble a comprehensive conflict management plan. By the end of this course, you will be able to: 1. Apply active listening and strategic communication skills to de-escalate conflicts. 2. Develop effective negotiation and mediation tactics for diverse situations. 3. Create a practical conflict management plan to foster positive outcomes. To be successful in this course, a basic understanding of workplace dynamics is recommended, though no specific prior experience in conflict resolution is required....

热门审阅

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

筛选依据:

226 - Conflict Resolution Skills 的 250 个评论(共 290 个)

创建者 Alexandra M

May 7, 2018

Excellent! I liked the information and skills of this module so much.

Thank you for the opportunity.

创建者 Eric B

Jan 12, 2016

I wish there was some more "meat" on actually resolving conflict, maybe it's in the next chapters :)

创建者 Anand M

Apr 4, 2016

This Course has a good and practical approach to conflict resolution in any a Organization.

创建者 Karthika

Sep 28, 2016

Not too much material in addition to the Types of Conflict course but worth reading

创建者 Gelvis S

May 26, 2019

Great course to understand the process for conflict resolution.

创建者 Raunaq S

Dec 13, 2015

Using Mind Maps to explain can be a lot more easier!

创建者 Abdelrhman S h

Mar 1, 2016

it is perfect course i take it until now thank you

创建者 Warnakulasuriya A S S T

Aug 26, 2020

Good course. I really happy to learn from this.

创建者 Fabio D

Sep 9, 2017

Some very good honts on how to manage conflicts

创建者 Christina S H

May 24, 2016

Too much theory, too little real life examples.

创建者 Hafizuddin S B M A

Oct 24, 2020

Nice course with insights from professionals.

创建者 AMAN A W

Dec 26, 2017

That was a lot of new experiences. Thank You

创建者 barbara S

Aug 31, 2016

very interesting learning experience

创建者 Mimibullybug Q

Dec 8, 2015

Great introduction into this subject.

创建者 Jon G

May 13, 2025

it was good, learned some new things

创建者 Medha P

Jan 6, 2022

Great insights, wonderful program :)

创建者 Aoudjit S

May 22, 2020

Great course, interesting and light.

创建者 Laxmareddy N

Jan 11, 2016

this course really helped me a lot.

创建者 Yara E

May 29, 2020

i loved how it was delivered

创建者 Emmanuel K D

Mar 11, 2019

Great course, good learning

创建者 Srinivasa r A

Mar 12, 2025

This is very helpful

创建者 codeene E

Jan 21, 2022

it was very infomed

创建者 Shanequia S B

Oct 6, 2015

Its great that Cour

创建者 Neila R

Dec 27, 2015

Very interesting.

创建者 Yousef A

Aug 20, 2018

very good course