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学生对 University of California, Irvine 提供的 Conflict Resolution Skills 的评价和反馈

4.5
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1,132 个评分

课程概述

This course is designed for professionals, managers, and individuals seeking to enhance their interpersonal and leadership skills. Resolving conflict in a positive manner is a critical skill that can be developed and practiced. Understanding how to listen effectively and deploy strategic communication tactics is key to achieving positive resolutions. You will examine advanced listening skills, appropriate verbal and non-verbal communication strategies, and learn to assemble a comprehensive conflict management plan. By the end of this course, you will be able to: 1. Apply active listening and strategic communication skills to de-escalate conflicts. 2. Develop effective negotiation and mediation tactics for diverse situations. 3. Create a practical conflict management plan to foster positive outcomes. To be successful in this course, a basic understanding of workplace dynamics is recommended, though no specific prior experience in conflict resolution is required....

热门审阅

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

RH

Oct 1, 2016

Useful information for on the job application or even private interactions, as well. Easy to follow, common sense, and good advice.

筛选依据：

101 - Conflict Resolution Skills 的 125 个评论（共 290 个）

创建者 Héraul O (

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Jan 17, 2021

very useful course for me, thank you so much

创建者 Queeneth E

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Aug 25, 2023

so interesting, knowledgeable and inciteful

创建者 Edna M R

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Mar 1, 2022

It was a good course and I learnt from it.

创建者 Viralkumar P

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Sep 16, 2021

Nice one to refresh or get new skills

创建者 DEBRA

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Feb 25, 2016

So empowering and insightful - thanks.

创建者 Shakir A

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May 21, 2024

it has given good inside on the topic

创建者 Arif u c

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Aug 2, 2020

I have learned my things from there.

创建者 CM

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May 27, 2019

Very informative and well-presented!

创建者 Rémy N B

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Aug 21, 2025

Very good and detailed for beginer

创建者 Katarzyna P

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Jun 26, 2017

Very informative and useful course

创建者 Srinivas P

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Oct 18, 2024

Very useful in day to day working

创建者 Marie G G

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Jul 18, 2020

Feasible suggestions. Thank you!

创建者 Chick E

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Apr 15, 2018

great course with alot of values

创建者 Hamid M

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Aug 22, 2024

Short, informative and helpful.

创建者 DAVID M

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Aug 27, 2025

Great techniques and examples.

创建者 Abdelmohimen H

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Mar 16, 2018

It is amazing, you must get it

创建者 VERMA B

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Jun 20, 2025

Helpful in actual situations.

创建者 Page M

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Jan 12, 2019

very informative and useful!!

创建者 neoshalinda

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May 6, 2016

Clear structure and examples.

创建者 Herlin H

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Apr 13, 2025

materi kursusnya bermanfaat

创建者 Ankita K

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Jun 8, 2020

very good and useful course

创建者 Dinesh K

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Apr 25, 2020

i have learn a lot. thanks

创建者 Найзабай Ә Қ

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Oct 18, 2025

ыысфысфсфысфысфысфысфысфы

创建者 Nikos K

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Jul 9, 2020

Accumulated knowledge !!!

创建者 wenli H

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Jan 15, 2020

it is a brilliant course!