技术支持课程
技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具，如票务系统、远程桌面应用程序和监控软件，这些都有助于有效地解决技术问题，确保在各种环境中顺利运行。
热门技术支持课程和认证
状态：免费试用您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
状态：免费试用状态：人工智能技能Google
您将获得的技能: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, Ruby (Programming Language), File Systems, Microsoft Windows, Computer Hardware, Technical Support, Interviewing Skills, Professional Development
状态：免费试用状态：人工智能技能Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
状态：免费试用IBM
您将获得的技能: 技术交流, 服务水平, 客户服务, 技术支持, 最终用户培训和支持, 桌面支持, IT 服务管理, 技术文档, 系统支持, 服务台支持, 问题跟踪, 远程访问ibility 系统
状态：预览您将获得的技能: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Help Desk Support, Problem Management, Network Analysis
状态：免费试用您将获得的技能: 生成式人工智能, 硬件故障排除, 云计算, 信息技术, 客户服务, 云托管, 外围设备, 云工程, 专业网络, 技术支持与服务, 技术支持, 云基础设施, 数据存储, IT 服务管理, 云平台, 桌面支持, 云安全, 云计算架构, 网络安全, 云服务
是什么让您今天来到 Coursera？
状态：免费试用您将获得的技能: 云计算, 硬件故障排除, 客户服务, 技术支持, 数据存储, 桌面支持, 操作系统, 问题跟踪, 技术支持与服务, 计算机硬件, 最终用户培训和支持, 系统支持, 网络故障排除, 通用网络, 云安全, 网络安全, 云服务, 云存储
状态：免费试用您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Cyber Security Policies, Lifelong Learning
Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Web Applications, Information Technology, Customer Service, Software Development
状态：新状态：免费试用您将获得的技能: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Help Desk Support, Cyber Attacks, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
状态：免费试用Johns Hopkins University
您将获得的技能: 医疗隐私, 客户支持, 个人身份信息, 病人沟通, Encryption, 电子病历, 临床信息学, 患者安全, 远程保健, 技术支持, 最终用户培训和支持, 遵守《健康保险便携性和责任法案》（HIPAA）, 桌面支持, 系统支持, 医疗保健, 服务台支持, 安全意识, 健康技术, 医疗设备, 健康信息管理
状态：新状态：免费试用您将获得的技能: Dynamic Host Configuration Protocol (DHCP), Linux Servers, User Accounts, Virtualization, Linux Administration, Lightweight Directory Access Protocols, Group Policy, Server Administration, Performance Tuning, Virtual Machines, Systems Administration, Linux, Network Administration, Network Architecture, System Configuration, Network Security, Security Management, Cybersecurity, Disaster Recovery, Large Language Modeling
与 technical support 相关的搜索
总之，以下是 10 最受欢迎的 technical support 课程
- Technical Support Fundamentals: Google
- Google IT Support: Google
- Microsoft IT Support Specialist: Microsoft
- 技术支持简介: IBM
- Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera
- IBM IT Support: IBM
- 技术支持（IT）案例研究和毕业设计: IBM
- Dell Technologies Technical Customer Support Specialist: Dell
- AWS Cloud Support Associate: Amazon Web Services
- Cisco Certified Support Technician IT Support - 100-140: Pearson
