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在整个课程（说明和评估）中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
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教师必需的
浏览技术支持课程目录
状态：免费试用您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
状态：免费试用状态：人工智能技能Google
您将获得的技能: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Systems Administration, IT Infrastructure, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Lightweight Directory Access Protocols, Cloud Management, Computer Hardware, Technical Support, Software Installation, Interviewing Skills, Professional Development, Google Gemini
状态：免费试用IBM
您将获得的技能: 技术文档, 服务水平, 问题跟踪, 服务台支持, 技术交流, 技术支持, 系统支持, 最终用户培训和支持, IT 服务管理, 远程访问ibility 系统, 客户服务, 桌面支持
状态：预览Coursera Instructor Network
您将获得的技能: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis
状态：免费试用状态：人工智能技能Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
状态：免费试用您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Operating Systems, Lifelong Learning
是什么让您今天来到 Coursera？
状态：免费试用您将获得的技能: 云计算, 专业网络, 云技术, 云计算架构, 网络安全, 云安全, 技术支持, 云平台, 技术支持与服务, 数据存储, IT 服务管理, 硬件故障排除, 生成式人工智能, 云基础设施, 云服务, 信息技术, 外围设备, 云托管, 桌面支持, 客户服务
状态：免费试用您将获得的技能: 云计算, 操作系统, 网络故障排除, 问题跟踪, 技术支持, 硬件故障排除, 云安全, 网络安全, 最终用户培训和支持, 数据存储, 系统支持, 云存储, 技术支持与服务, 云服务, 计算机硬件, 通用网络, 客户服务, 桌面支持
状态：免费试用Akamai Technologies, Inc.
您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Web Applications, Information Technology, Customer Service, Software Development
状态：免费试用您将获得的技能: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Incident Management, Application Performance Management, Continuous Integration, Scripting
状态：免费试用您将获得的技能: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
总之，以下是 10 最受欢迎的 technical support 课程
- Technical Support Fundamentals: Google
- Google IT Support: Google
- 技术支持简介: IBM
- Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
- Microsoft IT Support Specialist: Microsoft
- Dell Technologies Technical Customer Support Specialist: Dell
- IBM IT Support: IBM
- 技术支持（IT）案例研究和毕业设计: IBM
- Akamai Customer Consulting and Support: Akamai Technologies, Inc.
- AWS Cloud Support Associate: Amazon Web Services
