流程改进课程可以帮助您学习精益、六西格玛和根本原因分析等技术,以及流程制图和绩效指标。您可以掌握识别低效、实施变革和培养持续改进文化的技能。许多课程都会介绍流程图、价值流图和统计软件等工具,这些工具支持在实际工作中应用这些技能,使您能够精简 Operator 和提高生产率。

University at Buffalo
您将获得的技能: 数据驱动的决策制定, 业务流程建模, 组织战略, 业务过程, 物联网, 流程改进, Data Validation, 过程分析, 运行绩效管理, 数据完整性, 流程制图, 绩效衡量, 关键绩效指标 (KPI), 数据收集, 差距分析, 商业分析
初级 · 课程 · 1-4 周

Illinois Tech
您将获得的技能: Process Improvement, Process Management, Business Process, Business Process Management, Process Analysis, Business Process Improvement, Performance Improvement, Quality Improvement, Continuous Improvement Process, Process Mapping, Quality Management, Workflow Management, Operational Excellence, Return On Investment, Change Management, Performance Measurement, Risk Management, Business Technologies, Project Management, Pareto Chart
攻读学位
中级 · 课程 · 1-3 个月

您将获得的技能: Process Mapping, Business Process Modeling, Process Analysis, Business Process Improvement, Process Design, Business Process Management, Process Improvement, Lean Methodologies, Systems Thinking, Lean Six Sigma, Change Management, Quality Improvement, Process Flow Diagrams, Six Sigma Methodology, Stakeholder Analysis, Agile Methodology, Matrix Management, Dataflow, Prioritization, Generative AI
初级 · 课程 · 1-3 个月

您将获得的技能: Process Analysis, Business Process, Business Analysis, Workflow Management, Process Management, Process Flow Diagrams, Business Process Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
初级 · 指导项目 · 不超过 2 小时

Harvard Business Review
您将获得的技能: Process Analysis, Project Management, Project Risk Management, Project Schedules, Process Improvement, Business Process, Continuous Improvement Process, Business Process Improvement, Team Performance Management, Scope Management, Cost Management, Performance Metric, Stakeholder Communications, Business Priorities
中级 · 课程 · 1-4 周

您将获得的技能: Statistical Process Controls, Lean Methodologies, Six Sigma Methodology, Risk Analysis, Quality Improvement, Process Improvement, Continuous Improvement Process, Process Capability, Business Process, Project Management, Product Design, Team Leadership
中级 · 课程 · 1-4 周
University of Pennsylvania
您将获得的技能: 精益方法, 运行效率, 根源分析, 流程管理, 持续改进流程, 工作流程管理, 运营管理, 库存管理系统, 容量规划, 过程分析, 质量管理, 流程改进, 统计过程控制, 供应链管理, 流程图
初级 · 课程 · 1-4 周

您将获得的技能: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization
初级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Business Workflow Analysis, Workflow Management, Process Improvement, Business Systems Analysis, Diagram Design, Project Scoping, Data Flow Diagrams (DFDs), Process Management, Business Process Management, Business Analysis, Service Design, System Design and Implementation, Business Management, Stakeholder Engagement, Stakeholder Communications
初级 · 课程 · 1-4 周

您将获得的技能: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Business Process, Continuous Improvement Process, Waste Minimization, Statistical Analysis, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Data-Driven Decision-Making, Customer experience improvement, Business Metrics
初级 · 课程 · 1-4 周

Board Infinity
您将获得的技能: Cloud Computing, Cloud Computing Architecture, Process Optimization, Cloud Deployment, Process Improvement, Manufacturing and Production, Internet Of Things, Innovation, Workforce Development, Robotics, Cybersecurity, Manufacturing Processes, Automation, Augmented and Virtual Reality (AR/VR), Blockchain, Cloud Security, Cyber Attacks, Digital Transformation, Industrial Engineering, Change Management
初级 · 专项课程 · 3-6 个月
流程改进是指通过系统化的方法来改进组织的流程,从而提高效率、质量和整体绩效。流程改进之所以重要,是因为它能帮助企业识别低效、减少浪费并提高客户满意度。通过专注于持续改进,企业可以适应不断变化的市场需求,保持竞争优势。
流程改进方面的工作涉及各行各业和各种角色。常见的职位包括流程改进分析师、质量保证经理、 Operator 经理和业务流程顾问。这些职位通常涉及分析工作流程、实施变革以及确保流程与组织目标保持一致。
是的,您可以通过两种方式在 Coursera 上开始免费学习流程改进:
如果您想继续学习、获得流程改进证书或在预览或试用后解锁全部课程访问权限,您可以升级或申请经济援助。
要学习流程改进,首先要了解涵盖基本概念和方法的在线课程。参与实际练习和案例研究,学以致用。此外,还可以考虑加入专业 Networking 或论坛,与该领域的其他人建立联系并分享见解。
对于员工的培训和技能提升,医疗保健质量改进专项课程和AI 产品与流程卓越专项课程等都是很好的选择。这些课程旨在让团队掌握推动各自领域流程改进所需的技能。