IT Support 课程可以帮助您学习故障排除技术、网络配置、客户服务技能和系统管理基础知识。您可以掌握软件安装、硬件维护和网络安全实践方面的专业知识。许多课程会介绍票务系统、远程桌面应用程序和 Network Monitoring 软件等工具,展示这些技能在实际 IT 环境中的应用。

Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
初级 · 专业证书 · 3-6 个月

您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
初级 · 课程 · 1-3 个月

您将获得的技能: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, Ruby (Programming Language), File Systems, Computer Hardware, Technical Support, Interviewing Skills, Professional Development
攻读学位
初级 · 专业证书 · 3-6 个月

您将获得的技能: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Cloud Infrastructure, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage
初级 · 课程 · 1-3 个月

Johns Hopkins University
您将获得的技能: 医疗隐私, 技术支持, 病人沟通, 患者安全, Encryption, 个人身份信息, 健康技术, 电子病历, 最终用户培训和支持, 远程保健, 健康信息管理, 客户支持, 医疗保健, 服务台支持, 安全意识, 医疗设备, 桌面支持, 临床文件, 遵守《健康保险便携性和责任法案》(HIPAA), 临床信息学
初级 · 专项课程 · 3-6 个月

IBM
您将获得的技能: 云工程, 网络安全, 技术支持, Network Protocol(网络协议, 客户服务, 技术支持与服务, 云托管, 云基础设施, 生成式人工智能, 硬件故障排除, 云平台, 外围设备, IT 服务管理, 信息技术, 云计算架构, 桌面支持, 专业网络, 云服务, 云安全, 云计算
初级 · 专业证书 · 3-6 个月

您将获得的技能: Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Operating Systems, System Support, Network Security, Computer Hardware, System Configuration, Microsoft Windows, Systems Administration, Networking Hardware, Mac OS, Technical Support, Help Desk Support, Linux, Operating System Administration, Network Infrastructure, Data Storage, Command-Line Interface, Peripheral Devices
中级 · 专项课程 · 3-6 个月

您将获得的技能: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Help Desk Support, Problem Management, Network Analysis
初级 · 课程 · 1-4 周

您将获得的技能: 网络安全, 项目管理, 网络故障排除, 计算机网络, 计算机硬件, 数据库软件, 信息技术基础设施, 数据存储, 软件安装, 信息技术, 技术支持与服务, 硬件故障排除, 云计算, Virtual Private Networks(VPN), 操作系统
初级 · 课程 · 1-3 个月

IBM
您将获得的技能: 技术支持, 问题跟踪, 技术交流, 客户服务, 最终用户培训和支持, 系统支持, IT 服务管理, 服务台支持, 远程访问ibility 系统, 桌面支持, 技术文档, 服务水平
初级 · 课程 · 1-3 个月

您将获得的技能: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Help Desk Support, Cyber Attacks, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
初级 · 专项课程 · 1-3 个月

您将获得的技能: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation
初级 · 课程 · 1-4 周