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浏览 IT Support 课程目录
Amazon Web Services
您将获得的技能: 创新, 建立客户关系, 客户支持, 云计算解决方案, 技术支持, 云安全, 沟通, 自动化, 语言交流技能, 用户关系管理, 根源分析, 生成式人工智能, 问题管理, 云服务, 亚马逊网络服务, 协作, 事件管理
Amazon Web Services
您将获得的技能: Network Troubleshooting, Software Architecture, Technical Support, Solution Architecture, Application Design, Amazon Web Services, End User Training and Support, Cloud Computing Architecture, Cloud Computing, Technical Communication, Technical Documentation, Scalability
Amazon Web Services
您将获得的技能: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Unix Commands, Network Support, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Network Protocols, Network Security, Operating Systems, System Configuration, DevOps, Communication
Amazon Web Services
您将获得的技能: 网络故障排除, 情景测试, 客户支持, 云计算, 亚马逊云观察, 云计算解决方案, AWS 身份和访问管理 (IAM), 安全控制, 技术支持, 基础设施架构, 系统支持, 云计算管理, 云基础设施, 无服务器计算, 亚马逊 S3, Virtual Private Networks(VPN), 亚马逊网络服务, 亚马逊弹性计算云 Computing, 云存储, 技术咨询
- 状态:新状态:免费试用
您将获得的技能: Unix Commands, Unix, Unix Shell, User Accounts, Linux, Operating System Administration, Command-Line Interface, Operating Systems, File Systems, Linux Administration, Systems Administration, File Management
- 状态:免费试用
Johns Hopkins University
您将获得的技能: 数据库, 健康信息管理, 临床信息学, 技术支持, 电子病历, 互操作性, Authentication, 实践管理软件, 最终用户培训和支持, 决策支持系统, 临床文件, 健康技术, 病人登记, 变更控制
- 状态:新状态:免费试用
Board Infinity
您将获得的技能: Ansible, IT Automation, YAML, Automation, Infrastructure as Code (IaC), Configuration Management, Red Hat Enterprise Linux, DevOps, Scalability, User Provisioning, Cloud Development
- 状态:新状态:预览
Coursera Instructor Network
您将获得的技能: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis
- 状态:新状态:免费试用
您将获得的技能: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation
- 状态:新状态:免费试用
您将获得的技能: File Management, Linux Administration, OS Process Management, Linux, Linux Servers, Data Security, Linux Commands, Information Systems Security, System Monitoring, Data Storage Technologies, Network Security, Vulnerability Scanning, Data Storage, System Configuration, Encryption, Network Analysis
- 状态:免费试用
IBM
您将获得的技能: Linux, 用户账户, 网络基础设施, 操作系统, 计算机结构, 计算机硬件, 技术支持, Virtual Machine, 文件系统, 数据存储, 计算机系统, 软件安装, Mac OS, USB, 虚拟化和 Virtual Machine, 硬件故障排除, 灾难恢复, 计算平台, 系统配置, 外围设备
- 状态:免费试用
您将获得的技能: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
总之,以下是 10 最受欢迎的 it support 课程
- 云支持助理的技能和最佳实践: Amazon Web Services
- Capstone: Preparing to work as a Cloud Support Associate: Amazon Web Services
- Cloud Support Essentials: A Technical Approach: Amazon Web Services
- 为 AWS 工作负载提供技术支持: Amazon Web Services
- Input Output, Expression Handling, and System Management: EDUCBA
- 医疗信息技术基础: Johns Hopkins University
- Foundation of Ansible Automation: Board Infinity
- ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera Instructor Network
- ITIL V4 Explanation of Service Value System & its Components: EDUCBA
- Linux Security Basics and Beyond: Unit 4: Pearson