筛选依据
主题必需的
语言必需的
在整个课程(说明和评估)中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
浏览客户分析课程目录
您将获得的技能: Google Gemini, Google Cloud Platform, Cloud Management, Applied Machine Learning, Big Data, Jupyter, Cloud Applications, LLM Application, Text Mining, Statistical Reporting, Machine Learning, SQL
- 状态:免费试用
University of Colorado Boulder
您将获得的技能: Network Analysis, Social Network Analysis, Marketing Analytics, Data Science, Unstructured Data, Text Mining, Data Structures, Data Visualization, Natural Language Processing, Scientific Visualization, Python Programming, Data Manipulation
- 状态:免费试用
Northwestern University
您将获得的技能: 创新, 营销策略, 激励技能, 数据驱动的决策制定, 以人为本的设计, 战略传播, 管理团队, 说服沟通, 团队合作, 设计思维, 危机管理, 构思, 资源分配, 团队领导, 影响, 谈判, 组织领导力, 营销, 企业传讯, 协作
- 状态:免费试用
CVS Health
您将获得的技能: 冲突管理, 时间管理, 收银机操作, 根源分析, 解决客户投诉, 客户服务, 解决问题, 事务处理, 同理心, 非语言交流, 积极倾听, 沟通, 降级技巧, 零售店运营
- 状态:免费试用
CVS Health
您将获得的技能: 个人发展, 沟通, 团队合作, 客户咨询, 问候客户, 性能指标, 数据输入, 呼叫中心经验, 语言交流技能, 解决问题, 时间管理, 客户服务, 解决客户投诉, 呼入电话, 客户数据管理, 降级技巧, 成长意识, 情绪商数
- 状态:预览
Knowledge Accelerators
您将获得的技能: 客户支持, 改善客户体验, 流程管理, 组织技能, 积极性, 解决客户投诉, 问候客户, 沟通, 解决问题, 客户服务, 客户参与, 技术交流, 服务台支持, 同理心, 协作
- 状态:新状态:免费试用
Khalifa University
您将获得的技能: AI Personalization, Customer Relationship Management, Sales Enablement, Customer Data Management, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Self Service Technologies, Artificial Intelligence, Data Integration, Change Management
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
- 状态:免费试用
University of Maryland, College Park
您将获得的技能: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
- 状态:免费试用
IE Business School
您将获得的技能: 跨职能合作, 改善客户体验, 整合营销传播, 用户体验, 客户体验战略(CX), 打造品牌, 品牌战略, 客户洞察, 消费者行为, 管理团队, 员工参与, 品牌管理, 商业道德, 行为经济学
- 状态:预览
Starweaver
您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
- 状态:新状态:预览
Illinois Tech
您将获得的技能: Paid media, Digital Marketing, Web Analytics, Marketing Effectiveness, Marketing Analytics, Social Media Marketing, Earned Media, Digital Advertising, Media Planning, Social Media, Google Analytics, Analytics, Performance Measurement, Instagram, Email Marketing, Marketing, Data-Driven Decision-Making, Customer Data Management, Key Performance Indicators (KPIs)
总之,以下是 10 最受欢迎的 customer analytics 课程
- Analyze Customer Reviews with Gemini Using Python Notebooks: Google Cloud
- Network Analysis for Marketing Analytics: University of Colorado Boulder
- 组织领导力: Northwestern University
- 客户服务简介: CVS Health
- 呼叫中心客户服务: CVS Health
- 客户服务基础: Knowledge Accelerators
- AI for Executives: AI for Customer Relationship Management: Khalifa University
- Improving Customer Retention: Coursera Instructor Network
- Selecting the Right Customer & Channel : University of Maryland, College Park
- 品牌与客户体验: IE Business School