
CVS Health
您将获得的技能: 沟通, 客户咨询, 客户服务, 个人发展, 问候客户, 情绪商数, 解决问题, 语言交流技能, 呼叫中心经验, 性能指标, 团队合作, 解决客户投诉, 数据输入, 客户数据管理, 呼入电话, 成长意识, 降级技巧, 时间管理
初级 · 课程 · 1-3 个月

您将获得的技能: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
初级 · 课程 · 1-4 周

您将获得的技能: Google Gemini, Business Writing, LLM Application, Timelines
初级 · 课程 · 1-4 周
您将获得的技能: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation
中级 · 课程 · 1-4 周

您将获得的技能: Google Ads, Advertising Campaigns, Media Buying, Digital Advertising, Advertising, Generative AI Agents, Data Ethics, Campaign Management, Google Gemini, Paid media, Marketing Automation, AI Personalization, Automation, Marketing Analytics, Content Creation, A/B Testing, Analytics, Data-Driven Decision-Making
中级 · 课程 · 1-4 周

Alfaisal University | KLD
您将获得的技能: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Email Automation, Prioritization, Customer Engagement
初级 · 课程 · 1-3 个月

您将获得的技能: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership
初级 · 课程 · 1-4 周
Vanderbilt University
您将获得的技能: 普通医学, 分子生物学, 电子病历, 临床研究, 生物信息学, 医疗保健伦理, 生物统计学, 健康信息学, 精准医疗, 精神病学, 药理学, 药物开发
混合 · 课程 · 1-3 个月

University of Virginia Darden School Foundation
您将获得的技能: AI 个性化服务, 生成式人工智能, 客户服务, 角色开发, ChatGPT, 性能分析, 客户支持, 客户沟通管理, 目标受众, 提高绩效, 改善客户体验, 客户参与
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 沟通, 客户服务, 呼出电话, 冲突管理, 呼叫中心经验, LinkedIn, 解决问题, 解决客户投诉, 客户支持, 面试技巧, 专业精神, 呼入电话, 建立客户关系, 降级技巧
初级 · 课程 · 1-4 周

您将获得的技能: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation
初级 · 课程 · 1-4 周