Personalized Service

个性化服务是一种以客户为中心的方法,它根据每个人的独特需求和偏好量身定制产品、服务和体验。Coursera 的个性化服务目录使您掌握了创造定制体验的知识和技能,从而取悦客户并培养品牌忠诚度。您将学习到有关客户细分、个性化营销策略、客户关系管理(CRM)以及如何利用数据分析实现富有洞察力的个性化的所有知识。此外,您还将了解在不同行业和平台上提供个性化客户服务的各种策略,培养敏锐的同理心、沟通和解决问题的技能,这些对于打造令人难忘的客户体验至关重要。
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“personalized service” 的结果

  • 状态:新
    状态:免费试用

    AI Business School

    您将获得的技能: Prompt Engineering, Agentic systems, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, ChatGPT, AI Product Strategy, Training Programs, Personalized Service, Customer Service, LLM Application, Customer experience improvement, Artificial Intelligence, Innovation

  • 状态:免费试用

    您将获得的技能: Generative AI, AI Personalization, ChatGPT, OpenAI, Personalized Service, Artificial Intelligence, Responsible AI, Prompt Engineering, LLM Application, Expense Management, Productivity Software, Verification And Validation, Travel Arrangements, Expense Reports, Test Case, Scenario Testing

  • 状态:新
    状态:免费试用

    AI Business School

    您将获得的技能: Prompt Engineering, AI Personalization, Generative AI, Responsible AI, Risk Management, HR Tech, ChatGPT, Generative AI Agents, Risk Analysis, Personalized Service, Human Resources, Large Language Modeling, Human Resource Strategy, Productivity, Artificial Intelligence, LLM Application, Business Process Automation, Innovation, Business Analysis, Ideation

  • 状态:新
    状态:预览

    您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

  • 状态:免费试用

    您将获得的技能: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, ChatGPT, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Image Quality, Machine Learning

  • 状态:免费试用

    Emory University

    您将获得的技能: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Data-Driven Decision-Making, Customer Analysis, Customer Insights, Marketing Strategies, Marketing, Marketing Effectiveness, Responsible AI, Customer experience improvement, Self Service Technologies, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence

是什么让您今天来到 Coursera?

  • 状态:免费试用

    Vanderbilt University

    您将获得的技能: Prompt Engineering, ChatGPT, Generative AI Agents, Prompt Patterns, Generative AI, LLM Application, Ideation, Verification And Validation, Data Presentation, Productivity, OpenAI, AI Personalization, Document Management, Responsible AI, Agentic systems, Tool Calling, Artificial Intelligence, Personalized Service, Large Language Modeling, Software Development

  • 状态:新
    状态:免费试用

    您将获得的技能: Requirements Elicitation, Cost Estimation, Agile Project Management, Business Analysis, Stakeholder Management, Project Management, Project Risk Management, Project Scoping, Quality Management, Work Breakdown Structure, Project Management Life Cycle, Cost Management, Project Planning, Project Management Institute (PMI) Methodology, Risk Management, Project Schedules, Agile Methodology, Technical Management, Personalized Service, Learning Styles

  • 状态:新
    状态:免费试用

    Real Madrid Graduate School Universidad Europea

    您将获得的技能: Marketing Analytics, Branding, Brand Management, Customer Engagement, Strategic Partnership, Marketing Strategy and Techniques, Loyalty Programs, Digital Transformation, Innovation, Social Media Strategy, Customer experience improvement, Technology Strategies, Data Analysis, Customer Relationship Management, Personalized Service, Content Strategy, Market Dynamics, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct

  • 状态:免费试用

    Coursera Instructor Network

    您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation

  • 状态:免费试用

    您将获得的技能: Prompt Engineering, ChatGPT, Generative AI Agents, Prompt Patterns, Generative AI, Workflow Management, Agentic systems, LLM Application, Productivity, OpenAI, Artificial Intelligence, AI Personalization, Business Process Automation, AI Product Strategy, Personalized Service, Large Language Modeling, Automation, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Expense Management

  • 状态:免费试用

    University of Illinois Urbana-Champaign

    您将获得的技能: AI Personalization, Nutrition and Diet, Nutritional Assessment, Personalized Service, Clinical Nutrition, Medical Nutrition Therapy, Nutrition Education, Data Ethics, Data Collection, Patient Education And Counseling, Data Analysis, Clinical Research, Health Technology, Consumer Behaviour, Continuous Monitoring

是什么让您今天来到 Coursera?

主要合作伙伴

  • Vanderbilt University
  • Real Madrid Graduate School Universidad Europea
  • University of Illinois Urbana-Champaign
  • Adobe
  • Automatic Data Processing, Inc. (ADP)
  • Emory University
  • HubSpot Academy
  • IBM