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GenAI for Marketing and Customer Insights 专项课程
Coursera Instructor Network

GenAI for Marketing and Customer Insights 专项课程

Transform Marketing with AI-Driven Insights. Master generative AI tools to personalize campaigns and optimize marketing strategies.

Starweaver
Jana Porter
Vinita Silaparasetty

位教师:Starweaver

包含在 Coursera Plus

深入学习学科知识
4.0

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4 周 完成
在 10 小时 一周
灵活的计划
自行安排学习进度
深入学习学科知识
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中级 等级

推荐体验

4 周 完成
在 10 小时 一周
灵活的计划
自行安排学习进度

您将学到什么

  • Apply generative AI tools to create personalized marketing campaigns, analyze customer data, and automate content creation across multiple channels

  • Design AI-enhanced customer journey maps and segmentation strategies that drive engagement and improve conversion rates

  • Implement ethical AI marketing practices while integrating GenAI into existing workflows for enhanced productivity and innovation

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授课语言:英语(English)
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专业化 - 16门课程系列

您将学到什么

您将获得的技能

类别:AI Personalization
类别:Responsible AI
类别:Marketing Effectiveness
类别:Marketing Operations
类别:Innovation
类别:Content Creation
类别:MarTech
类别:Strategic Marketing
类别:Generative AI
类别:Marketing Strategies

您将学到什么

  • Identify the capabilities of GenAI for enhancing marketing data analytics functions.

  • Examine real-world applications to leverage GenAI in marketing data analytics scenarios.

  • Deploy strategies and tactics to responsibly integrate GenAI into marketing analytics practices while maintaining human oversight and accountability.

您将获得的技能

类别:Generative AI
类别:Marketing Analytics
类别:Customer Analysis
类别:Marketing Automation
类别:Data Ethics
类别:Artificial Intelligence
类别:Campaign Management
类别:Google Analytics
类别:Social Media Campaigns
类别:Performance Analysis
类别:Responsible AI
类别:Case Studies
类别:Customer Insights
类别:Marketing Strategies

您将学到什么

  • Analyze GenAI fundamentals and their application in marketing

  • Demonstrate the practical application of key GenAI marketing tools

  • Optimize campaigns using data-driven frameworks for GenAI implementation

  • Evaluate campaign performance metrics to make strategic decisions using AI tools

您将获得的技能

类别:Generative AI
类别:ChatGPT
类别:Google Ads
类别:A/B Testing
类别:Target Audience
类别:Artificial Intelligence
类别:Marketing Strategies
类别:Advertising Campaigns
类别:Marketing Analytics
类别:Product Marketing
类别:Performance Measurement
类别:AI Personalization
类别:Marketing
类别:Predictive Analytics
类别:Marketing Effectiveness
类别:Automation
类别:Analytics

您将学到什么

  • Understand the importance of GenAI I in digital marketing and e-commerce analytics.

  • Analyze key indicators for digital marketing and e-commerce.

  • Consider the potential benefits of using GenAI in your professional activities.

您将获得的技能

类别:Google Analytics
类别:Generative AI
类别:Artificial Intelligence
类别:Data Analysis
类别:E-Commerce
类别:Analytics
类别:Business Strategy
类别:Data Visualization
类别:Data Collection
类别:Key Performance Indicators (KPIs)
类别:Data Processing
类别:Web Analytics
类别:Marketing Analytics

您将学到什么

  • Gain a comprehensive understanding of how generative AI can transform market research and consumer behavior analysis.

  • Learn to extract valuable insights from big data using advanced AI techniques, leading to more informed business decisions.

  • Develop the skills to integrate AI-generated insights into strategic planning and marketing efforts, enhancing overall business performance.

您将获得的技能

类别:Market Research
类别:Generative AI
类别:Predictive Analytics
类别:Market Analysis
类别:Case Studies
类别:Data-Driven Decision-Making
类别:Consumer Behaviour
类别:Data Visualization Software
类别:Data Analysis
类别:Marketing Analytics
类别:Business Strategy
类别:Customer Insights
类别:Big Data

您将学到什么

  • Apply key concepts, benefits, and applications of Generative AI to design effective personalized marketing strategies

  • Create personalized content using AI, adapt it across channels, optimize AI campaigns, and analyze successful real-world examples

  • Analyze customer data, segment audiences, optimize AI marketing campaigns, and use behavior analysis to enhance content

  • Evaluate the integration and impact of GenAI in Personalized Marketing at Scale

您将获得的技能

类别:Generative AI
类别:AI Personalization
类别:Analysis
类别:Marketing Effectiveness
类别:Customer Analysis
类别:Marketing Strategies
类别:Scalability
类别:Customer Engagement
类别:Target Audience
类别:Marketing
类别:Data-Driven Decision-Making
类别:Customer Insights
类别:Marketing Analytics
类别:Social Media Campaigns
类别:Content Creation

您将学到什么

  • Understand the core functions of GenAI in digital marketing, distinguish it from traditional approaches, and identify its strengths and weaknesses.

  • Review case studies and assess the impact of GenAI on digital marketing operations, integrating best practices into your workflow.

  • Address ethical considerations, including bias, equity, data confidentiality, and security, while using GenAI tools.

您将获得的技能

类别:Content Creation
类别:Generative AI
类别:Brand Management
类别:ChatGPT
类别:Brand Awareness
类别:Brand Strategy
类别:Data Analysis
类别:Prompt Engineering
类别:Responsible AI
类别:Marketing Analytics
类别:OpenAI
类别:Content Marketing
类别:Content Strategy
GenAI for Customer Insights

GenAI for Customer Insights

第 8 门课程3小时

您将学到什么

  • Describe the role of Generative AI in transforming customer insights.

  • Use Gen AI to collect and analyze customer feedback.

  • Explain how AI can segment customers and predict trends based on behavior.

  • Apply AI-driven insights to improve customer experience and business strategies.

您将获得的技能

类别:Generative AI
类别:Customer Insights
类别:Predictive Analytics
类别:User Feedback
类别:Customer Data Management
类别:Data Analysis
类别:Data-Driven Decision-Making
类别:Customer Engagement
类别:AI Personalization
类别:Strategic Thinking
类别:Customer experience strategy (CX)
类别:Trend Analysis
类别:Business Intelligence
GenAI for Marketing Teams

GenAI for Marketing Teams

第 9 门课程2小时

您将学到什么

  • Acquire a working knowledge of GenAI tools and strategies to increase team collaboration and efficiency.

  • Experiment with integrating GenAI technologies in marketing workflows to foster innovation, enhance creative output, and improve decision-making.

  • Develop practical skills in leveraging GenAI for optimizing communication, project management & creative processes within and across marketing teams.

您将获得的技能

类别:Generative AI Agents
类别:Innovation
类别:Content Creation
类别:Project Management
类别:Marketing Management
类别:Cross-Functional Collaboration
类别:Team Management
类别:Data-Driven Decision-Making
类别:Communication Strategies
类别:Leadership Development
类别:Integrated Marketing Communications

您将学到什么

  • Identify specific scenarios where GenAI can be applied in social media marketing.

  • Explore strategies to enhance clarity and comprehensibility in AI applications.

  • Exploring actual instances where social media marketing specialists utilize GenAI to boost productivity and stimulate innovation.

您将获得的技能

类别:Campaign Management
类别:Content Creation
类别:Data Analysis
类别:Instagram
类别:Social Media
类别:Marketing Operations
类别:Analysis
类别:Innovation
类别:Customer Engagement
类别:Social Media Content
类别:Prompt Engineering
类别:Social Media Campaigns
类别:AI Personalization
类别:Generative AI
类别:Social Media Marketing
GenAI for Customer Journey Mapping

GenAI for Customer Journey Mapping

第 11 门课程4小时

您将学到什么

  • Analyze the role of GenAI in transforming traditional customer journey mapping approaches.

  • Design a GenAI-enhanced customer journey map incorporating key AI concepts.

  • Evaluate the practical benefits and challenges of implementing GenAI in customer journey mapping processes.

您将获得的技能

类别:Persona Development
类别:Customer Insights
类别:Generative AI
类别:Analysis
类别:Design
类别:Design Thinking
类别:ChatGPT
类别:Artificial Intelligence
类别:Customer Analysis
类别:Customer experience strategy (CX)
类别:AI Personalization
类别:Predictive Analytics
类别:Real Time Data
GenAI for Marketing: Ethics and Trends

GenAI for Marketing: Ethics and Trends

第 12 门课程4小时

您将学到什么

  • Identify the ethical implications of generative AI applications in marketing.

  • Explain the key principles and frameworks for ethical decision-making in AI-driven marketing.

  • Apply ethical considerations when designing AI-powered marketing campaigns and strategies.

  • Assess potential ethical risks in AI-driven marketing initiatives and develop appropriate mitigation strategies.

您将获得的技能

类别:Data Ethics
类别:Responsible AI
类别:Case Studies
类别:Marketing Management
类别:Information Privacy
类别:Business Ethics
类别:Ethical Standards And Conduct
类别:Marketing Strategies
类别:AI Personalization
类别:Marketing Analytics

您将学到什么

  • Demonstrate the use of key concepts and benefits of using GenAI in dynamic advertising and media buying.

  • Create personalized ad creatives using AI tools like Gemini, Bannerboo, and Elai, following ethical guidelines regarding data privacy.

  • Automate ad campaigns on platforms like Google Ads AI and Facebook Ads Manager with optimized targeting and budgeting.

  • Analyze and optimize ad campaign performance through key metrics (CPA, CTR, ROAS) and use analytics tools for improving campaign outcomes.

您将获得的技能

类别:AI Personalization
类别:Advertising Campaigns
类别:Media Buying
类别:Advertising
类别:A/B Testing
类别:Automation
类别:Analytics
类别:Digital Advertising
类别:Data-Driven Decision-Making
类别:Google Ads
类别:Marketing Analytics
类别:Generative AI Agents
类别:Marketing Automation
类别:Paid media
类别:Google Gemini
类别:Content Creation
类别:Campaign Management
类别:Data Ethics

您将学到什么

  • Key components of effective email marketing including best practices for AI application in email marketing.

  • Techniques for using Generative AI to do customer segmentation and create customer personas.

  • Methods for using Generative AI to create tailored email content (prompting and rewriting content according to customer segments and personas).

您将获得的技能

类别:Email Marketing
类别:AI Personalization
类别:Prompt Engineering
类别:ChatGPT
类别:Generative AI Agents
类别:Content Creation
类别:Target Audience
类别:Persona Development
类别:Customer Insights
类别:Marketing Automation
Generative AI for Keyword Research

Generative AI for Keyword Research

第 15 门课程2小时

您将学到什么

您将获得的技能

类别:Keyword Research
类别:Search Engine Optimization
类别:Prompt Engineering
类别:Search Engine Marketing
类别:Competitive Analysis
类别:Web Analytics and SEO
类别:Generative AI

您将学到什么

  • Analyze the role of JUNE in transforming customer analytics and its key use cases.

  • Setting up June's platform optimally for effective data collection and analysis.

  • Create AI-generated reports using June's features

  • Apply June's insights to inform product decisions and strategies.

您将获得的技能

类别:Customer Insights
类别:Generative AI
类别:Management Reporting
类别:Data Collection
类别:AI Product Strategy
类别:Marketing Analytics
类别:Customer Analysis
类别:Performance Metric
类别:Data Analysis
类别:Analytics
类别:User Experience
类别:Product Improvement

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位教师

Starweaver
Coursera Instructor Network
446 门课程818,636 名学生
Jana Porter
5 门课程12,359 名学生
Vinita Silaparasetty
Coursera Instructor Network
10 门课程27,321 名学生

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