
University of Colorado System
您将获得的技能: 特殊教育, 学校心理学, 个性化教育计划(IEP), 学生支持与服务, 学校咨询, 移情与情商, 心理健康, 健康促进, 案例研究, 社区心理健康服务, 危机干预, 积极行为支持, 预防保健, 社会与公众服务, 行为管理
初级 · 课程 · 1-4 周

您将获得的技能: Chef (Configuration Management Tool), Infrastructure as Code (IaC), Virtual Machines, Amazon Web Services, Amazon Elastic Compute Cloud, Application Deployment, Cloud Computing, Nginx, Remote Access Systems, Package and Software Management, Development Environment, Automation, System Configuration
中级 · 课程 · 1-4 周

您将获得的技能: Social Media Campaigns, Social Media Marketing, Social Media, Digital Media Strategy, Content Creation, Social Media Content, Search Engine Optimization, Social Media Strategy, Guest Relations, Hospitality, Web Analytics and SEO, Digital Marketing, Storytelling, Instagram, Key Performance Indicators (KPIs), Customer Engagement
中级 · 课程 · 1-4 周

Universidad de Palermo
您将获得的技能: Hospitality, Digital Transformation, Sustainable Development, Cultural Diversity, Socioeconomics, Environmental Issue, Environment and Resource Management, Economic Development, Consumer Behaviour, Technology Strategies, Climate Change Adaptation, Market Dynamics
初级 · 课程 · 1-4 周
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

ESSEC Business School
您将获得的技能: 消费者行为, 竞争分析, 接待服务, 财务预测, 酒店 Operator, 市场动态, 预测, 目标市场, 预算, 战略营销, 数据驱动的决策制定, 收入管理
混合 · 课程 · 1-4 周

Microsoft
您将获得的技能: 负载平衡, 可扩展性, 身份和访问管理, 云计算, 云安全, 虚拟网络化, Network Security, Operating System 管理, 云服务, 云基础设施, Virtual Machine, 基础设施即服务(IaaS), 微软 Azure, 应用程序部署, 安全信息与事件管理(SIEM), Networking 路由器, Kubernetes
初级 · 课程 · 1-4 周

您将获得的技能: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Customer Analysis, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Collaboration, Empathy
初级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 酒店 Operator, 客户需求规划, 预测, 数据分析, 市场动态, 酒店管理, 收入预测, 市场分析, 营销渠道, 成本控制, 忠诚计划, 成本管理, 数据驱动的决策制定, 收入管理
初级 · 课程 · 1-4 周

Universidad Austral
您将获得的技能: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Microsoft Azure, Development Testing, Application Deployment, LLM Application, Multimodal Prompts, Artificial Intelligence, Test Case, Agentic systems, Retrieval-Augmented Generation, Application Programming Interface (API), Natural Language Processing, Technical Documentation
中级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 酒店 Operator, 宾客关系, 物业管理系统, 酒店管理, 库存管理系统, 收入管理
初级 · 课程 · 1-4 周