
您将获得的技能: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Pipelines, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Customer Data Management, AI Personalization, Analytics, Personalized Service, Data Management, Predictive Analytics, Data-Driven Decision-Making, Data Integration
初级 · 课程 · 1-4 周

Zoho Corporation
您将获得的技能: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management, Sales, Customer Relationship Management (CRM) Software, General Sales Practices, Upselling, Cross Selling, Prioritization, Sales Pipelines, Sales Presentation, Sales Strategy, Closing (Sales), Customer Relationship Building, Interviewing Skills, Prospecting and Qualification, Problem Solving, Critical Thinking
初级 · 专业证书 · 3-6 个月
您将获得的技能: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Market Intelligence, Sales Training, Real Time Data, Customer Insights, Market Analysis, Business Ethics
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
初级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Employee Onboarding, Sales Pipelines, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing, Customer Relationship Management (CRM) Software
初级 · 专项课程 · 3-6 个月

Salesforce
您将获得的技能: 销售流程, Salesforce, 客户服务, 客户支持, 数据驱动的决策制定, 销售策略, 客户关系管理 (CRM) 软件, 业务报告, 销售业务, 数据可视化, 销售管理, 客户成功管理, 仪表板
初级 · 课程 · 1-4 周

S.P. Jain Institute of Management and Research
您将获得的技能: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Price Negotiation, Value Propositions
初级 · 课程 · 1-3 个月
Emory University
您将获得的技能: 时间序列分析和预测, 客户分析, 回归分析, 留住客户, 营销, 微软Excel, 客户需求规划, 收入预测, 客户获取管理, 预测, 预测建模, 营销分析, 营销效果
中级 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: 财务分析, 人工智能, 改善客户体验, 消费者行为, 数据驱动的决策制定, 信用风险, 大数据, 客户洞察, 零售银行, 风险管理, AI 个性化服务, 业务转型, 机器学习, 欺诈检测, 营销分析, 高级分析
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design
中级 · 课程 · 1-4 周

您将获得的技能: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
初级 · 课程 · 1-4 周