旅游课程可以帮助您学习目的地营销、客户服务策略、可持续旅游实践和行程规划。您可以培养文化敏感性、危机管理以及与不同利益相关者有效沟通的技能。许多课程都会介绍一些工具,如旅游管理软件、用于推广的社交媒体平台以及用于评估旅游趋势的解析工具。

Dubai College of Tourism
您将获得的技能: 数据分析, 收入管理, 酒店管理, 性能分析, 关键绩效指标 (KPI), 业务指标, 绩效衡量, 团队管理, 餐厅管理, 餐厅运营, 客户需求规划, 收入预测, 趋势分析, 预测, 数据驱动的决策制定
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Logistics, Marketing Budgets, Hospitality Management, Planning, Operations Management, Budgeting, Promotional Strategies, Vendor Management, Coordination
初级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Customer experience strategy (CX), Service Design, Change Management, Hospitality Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Hospitality Services, Social Media, Design Thinking, Brand Marketing, Service Management, Customer experience improvement, Digital Marketing, Design, Social Media Management, Prototyping, Content Marketing, Leadership, Search Engine Optimization
中级 · 专项课程 · 1-3 个月

Dubai College of Tourism
您将获得的技能: 数据分析, 收入管理, 关键绩效指标 (KPI), 制定基准, 战略思维, 市场情报, 市场数据, 性能分析, 接待服务, 商业智能, 市场份额, 商业技术, 竞争分析, 市场分析, 工艺优化, 技术战略, 数据可视化
中级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Hospitality Management, Hospitality Services, Hospitality, Brand Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Brand Loyalty, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Innovation, Consumer Behaviour
中级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 财务分析, 成本管理, Operator, 投资回报, 支出管理, 损益(P&L)管理, 预算管理, 预算, 活动管理, 成本估算, 收入预测, 活动策划
初级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 客户数据管理, 工作流程管理, 客户服务, 文件管理, 旅行安排, 支出管理, 接待服务, 预订(销售), 提案制定, 成本估算
初级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management
中级 · 专项课程 · 1-3 个月

Starweaver
您将获得的技能: Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Capital Expenditure, Financial Statement Analysis, Cost Control, Social Media Marketing, Hospitality Management, Social Media, Innovation, Financial Forecasting, Finance, Operations Management, Prototyping, Strategic Planning, Capital Budgeting, Search Engine Optimization, Key Performance Indicators (KPIs)
中级 · 专项课程 · 3-6 个月


Coursera
您将获得的技能: Canva (Software), Graphic Design, User Accounts, Design Software, Shared Media, Presentations, Organizational Skills, Account Management, Content Creation, Marketing
初级 · 指导项目 · 不超过 2 小时

University of California, Davis
您将获得的技能: Oral Comprehension, English Language, Vocabulary, Grammar, Literacy, Verbal Communication Skills, Language Learning
初级 · 课程 · 1-4 周