筛选依据
主题必需的
语言必需的
在整个课程(说明和评估)中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
“help desk support” 的结果
- 状态:免费试用
您将获得的技能: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Image Quality, Responsible AI, Automation, Machine Learning, Natural Language Processing
- 状态:新状态:免费试用
您将获得的技能: Dynamic Host Configuration Protocol (DHCP), Linux Servers, User Accounts, Virtualization, Linux Administration, Lightweight Directory Access Protocols, Group Policy, Server Administration, Performance Tuning, Virtual Machines, Systems Administration, Linux, Network Administration, Network Architecture, System Configuration, Network Security, Security Management, Cybersecurity, Disaster Recovery, Large Language Modeling
- 状态:免费试用
CVS Health
您将获得的技能: 呼叫中心经验, 冲突管理, 追加销售, 建立客户关系, 积极倾听, 事务处理, 收银机操作, 问候客户, 沟通, 团队合作, 面试技巧, 数据输入, 时间管理, 交叉销售, 同理心, 成长意识, 零售店运营, 解决客户投诉, 降级技巧, 客户服务
- 状态:免费试用
您将获得的技能: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), CI/CD, Cloud Computing, Technical Communication, Unit Testing, Web Services, Email Automation, Configuration Management, Automation, Python Programming, Interviewing Skills, Professional Development, Scripting
- 状态:免费试用
Akamai Technologies, Inc.
您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
- 状态:免费试用
您将获得的技能: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, General Networking, Remote Access Systems, Data Management, Unix Commands, Unix, Application Performance Management
- 状态:新状态:免费试用
您将获得的技能: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct
- 状态:新状态:免费试用
您将获得的技能: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking
- 状态:免费试用
IBM
您将获得的技能: 技术文档, 服务水平, 问题跟踪, 服务台支持, 技术交流, 技术支持, 系统支持, 最终用户培训和支持, IT 服务管理, 远程访问ibility 系统, 客户服务, 桌面支持
- 状态:免费试用
Microsoft
您将获得的技能: 操作系统, 系统配置, 系统软件, 服务器, 计算机结构, 网络安全, 计算机硬件, 计算机系统, 数据存储, 技术支持与服务, Microsoft Windows, 生成式人工智能, 数据维护, 商业软件, 企业安全, 数据存储技术, 信息技术
- 状态:免费试用
Johns Hopkins University
您将获得的技能: 病人沟通, 问题跟踪, 技术支持, 服务台支持, 健康信息学, 医疗隐私, 医疗保健行业知识, 健康信息管理, 最终用户培训和支持, 电子病历, 信息技术, 桌面支持
- 状态:新状态:免费试用
您将获得的技能: Security Testing, System Support, Generative AI, Maintainability, Automation, Technical Support, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Software Engineering
总之,以下是 10 最受欢迎的 help desk support 课程
- Generative AI for Customer Support: IBM
- Building Linux Servers: DHCP, DNS, and Directory Services: Pearson
- CVS Health 呼叫中心客户服务: CVS Health
- Google IT Automation with Python: Google
- Akamai Customer Consulting and Support: Akamai Technologies, Inc.
- Apple Certified Support Professional 10.14: Packt
- Cisco Certified Support Technician IT Support 100-140 Unit10: Pearson
- Cisco Certified Support Technician IT Support 100-140 Unit 1: Pearson
- 技术支持简介: IBM
- 计算机入门: Microsoft