
您将获得的技能: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, General Networking, Remote Access Systems, Data Management, Unix Commands, Unix, Application Performance Management
初级 · 专项课程 · 1-3 个月

您将获得的技能: Google Cloud Platform, Network Troubleshooting, Cloud Services, Problem Management, Cloud Engineering, Cloud Management, Issue Tracking, Debugging
初级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: 技术支持, 桌面支持, 服务台支持, 健康信息学, 医疗保健行业知识, 问题跟踪, 电子病历, 最终用户培训和支持, 医疗隐私, 健康信息管理, 信息技术, 病人沟通
初级 · 课程 · 1-4 周

Akamai Technologies, Inc.
您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
初级 · 专业证书 · 3-6 个月

University of Minnesota
您将获得的技能: 网络安全, 系统分析, 组织变革, IT 管理, 商业技术, 变革管理, 需求分析, 批判性思维, 技术战略, 云服务, 信息技术, 供应链系统, 业务系统分析, 云计算, 项目管理, 业务要求, 系统实施, 企业资源规划, 业务系统, 用户需求文件
初级 · 专项课程 · 3-6 个月

您将获得的技能: Git (Version Control System), GitHub, Version Control, Infrastructure as Code (IaC), Debugging, Cloud Management, Bash (Scripting Language), Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Technical Communication, Unit Testing, Web Services, Email Automation, Automation, Python Programming, Interviewing Skills, Configuration Management, Professional Development, Scripting
高级设置 · 专业证书 · 3-6 个月

Microsoft
您将获得的技能: 网络安全, 系统配置, 商业软件, 系统软件, 数据存储, 服务器, 计算机硬件, 生成式人工智能, 计算机系统, 技术支持与服务, 计算机结构, Microsoft Windows, 操作系统, 数据维护, 信息技术, 数据存储技术, 企业安全
初级 · 课程 · 1-4 周

您将获得的技能: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Windows PowerShell, Technical Support and Services, File Management, Virtualization
初级 · 课程 · 1-3 个月

您将获得的技能: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation
初级 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: 改善客户体验, 流程管理, 客户服务, 客户支持, 服务台支持, 人际沟通, 技术支持与服务, 批判性思维和解决问题, 解决客户投诉, 用户关系管理, 解决问题, 客户参与, 问候客户, 同理心, 沟通
初级 · 课程 · 1-3 个月

IBM
您将获得的技能: 桌面支持, 技术支持, 服务台支持, 客户服务, 服务水平, 系统支持, 技术文档, 问题跟踪, 技术交流, 最终用户培训和支持, IT 服务管理, 远程访问ibility 系统
初级 · 课程 · 1-3 个月

您将获得的技能: Hardening, Performance Tuning, Unix Commands, Unix, Ubuntu, Operating System Administration, Unix Shell, Debugging, Service Management, User Accounts, OS Process Management, Data Storage, Scripting
初级 · 专项课程 · 1-3 个月