
您将获得的技能: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, TCP/IP, Virtual Local Area Network (VLAN), Operating System Administration, Hardware Troubleshooting, Mac OS, Microsoft Windows, General Networking, Technical Support, Network Infrastructure, System Support, Local Area Networks, Network Protocols, Network Routers, Computer Hardware, Operating Systems
中级 · 课程 · 1-3 个月

您将获得的技能: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Threat Management, Help Desk Support, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
初级 · 专项课程 · 1-3 个月

您将获得的技能: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, User Provisioning, Data Security, System Configuration, Apple software proficiency, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, Data Management, Unix Commands, Unix, Application Performance Management
初级 · 专项课程 · 1-3 个月

Johns Hopkins University
您将获得的技能: 医疗隐私, 桌面支持, 个人身份信息, 服务台支持, 电子病历, 健康技术, 最终用户培训和支持, 健康信息管理, 医疗保健, 系统支持, 遵守《健康保险可携性与责任法案》(HIPAA), 加密, 病人沟通, 技术支持, 安全意识, 远程保健, 医疗设备, 临床信息学, 患者安全, 客户支持
初级 · 专项课程 · 3-6 个月

您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, AI Personalization, Automation, Machine Learning, Natural Language Processing, Context Management
中级 · 专项课程 · 1-3 个月

您将获得的技能: Git (Version Control System), GitHub, Version Control, Infrastructure as Code (IaC), Debugging, Bash (Scripting Language), Test Automation, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Technical Communication, Web Services, Email Automation, Automation, Python Programming, Interviewing Skills, Applicant Tracking Systems, Configuration Management, Program Development, Programming Principles
高级设置 · 专业证书 · 3-6 个月

Akamai Technologies, Inc.
您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
初级 · 专业证书 · 3-6 个月

Microsoft
您将获得的技能: 生成式人工智能, 硬件故障排除, 系统软件, 数据存储技术, 计算机系统, 计算机硬件, 企业安全, 信息技术, 商业软件, 技术解决方案, 计算机结构, 系统配置, 技术支持与服务, 网络安全, 操作系统, 服务器
初级 · 课程 · 1-4 周

您将获得的技能: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Technical Support and Services, File Management, Software Installation, Virtualization
初级 · 课程 · 1-3 个月

Microsoft
您将获得的技能: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support and Services, Technical Support, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
初级 · 专业证书 · 3-6 个月

您将获得的技能: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Issue Tracking, Configuration Management, Computer Security Incident Management, Self Service Technologies, Change Requests, Automation, Service Level, Problem Solving, Design, Order Fulfillment
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 交流, 向上销售, 呼叫中心经验, 客户服务, 积极倾听, 降级技巧, 时间管理, 数据录入, 收银机操作, 冲突管理, 团队合作, 事务处理, 问候客户, 交叉销售, 成长意识, 同理心, 解决客户投诉, 面试技巧, 零售店运营, 建立客户关系
初级 · 专业证书 · 3-6 个月