Microsoft
Microsoft Cloud Support Associate 专业证书
Microsoft

Microsoft Cloud Support Associate 专业证书

Launch your career as a Cloud Support Associate. Build job-ready skills for an in-demand career in information technology in as little as 6 months. No prior experience required to get started.

 Microsoft

位教师: Microsoft

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4.7

(310 条评论)

初级 等级

推荐体验

4 月 完成
在 10 小时 一周
灵活的计划
自行安排学习进度
获得职业证书,展示您的专业知识
4.7

(310 条评论)

初级 等级

推荐体验

4 月 完成
在 10 小时 一周
灵活的计划
自行安排学习进度

您将学到什么

  • Gain skills to succeed in Information technology and cloud support using Microsoft Azure solutions and services.

  • Apply concepts such as Data Backup, Cloud Computing, and Mobile Device Management to practical IT and cloud support scenarios.

  • Demonstrate a holistic understanding of IT and cloud support, combining hardware, software, networking and compliance concepts in problem-solving.

  • Learn to adapt diagnostic skills to diverse IT and cloud problems and manage Azure resources, including security and cost optimization.

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授课语言:英语(English)

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专业认证 - 12门课程系列

Introduction to Computers

Introduction to Computers

第 1 门课程17小时

您将学到什么

  • Learn about computer components like CPU, memory, and storage.

  • Learn how computer system components, such as the CPU, memory, and storage devices, interact with the operating system.

  • Gain insight into security, hardware, and software relationships.

您将获得的技能

类别:Computer Hardware
类别:Data Storage
类别:Operating Systems
类别:System Software
类别:Data Maintenance
类别:System Configuration
类别:Computer Systems
类别:Business Software
类别:Cybersecurity
类别:Servers
类别:Microsoft Windows
类别:Information Technology
类别:Computer Architecture
类别:Enterprise Security
类别:Generative AI
类别:Data Storage Technologies
类别:Technical Support and Services
 Introduction to Secure Networking

Introduction to Secure Networking

第 2 门课程25小时

您将学到什么

  • Learn computer networking basics, like TCP/IP and OSI models, and how devices collaborate.

  • Gain insights into network infrastructure and monitoring techniques for effective management.

  • Learn about network security components, approaches, and mitigation strategies.

您将获得的技能

类别:Cloud Computing
类别:Software As A Service
类别:Network Security
类别:Microsoft Azure
类别:Firewall
类别:General Networking
类别:Local Area Networks
类别:Network Protocols
类别:OSI Models
类别:TCP/IP
类别:Virtualization
类别:Networking Hardware
类别:Network Monitoring
类别:Computer Networking
类别:Virtual Machines
类别:Network Infrastructure
类别:Network Architecture

您将学到什么

  • Gain insight into key aspects of IT security and data management.

  • Develop an understanding of secure software setup and implementation.

  • Learn effective strategies for hardware configurations and data backup and recovery.

您将获得的技能

类别:Firewall
类别:Data Storage
类别:Encryption
类别:Data Security
类别:Disaster Recovery
类别:Data Management
类别:Computer Hardware
类别:Cybersecurity
类别:Information Systems Security
类别:Identity and Access Management
类别:Application Security
类别:Microsoft Windows
类别:Software Installation
类别:System Configuration
 Cybersecurity and Privacy

Cybersecurity and Privacy

第 4 门课程17小时

您将学到什么

  • Gain insight into the fundamentals of cybersecurity concepts for ensuring user data privacy.

  • Learn how to secure digital communications, optimize network performance, and understand how VPNs work.

  • Gain knowledge about the diverse landscapes of on-premises computing, cloud services, and server communication.

您将获得的技能

类别:Network Security
类别:Encryption
类别:Cloud Computing
类别:Multi-Factor Authentication
类别:Virtual Private Networks (VPN)
类别:Information Systems Security
类别:Cybersecurity
类别:Information Privacy
类别:Mac OS
类别:Identity and Access Management
类别:Authentications
类别:Technical Support and Services
类别:Desktop Support
类别:Servers
The Microsoft 365 Ecosystem

The Microsoft 365 Ecosystem

第 5 门课程17小时

您将学到什么

  • Gain insight into the components and services within Microsoft 365, such as Office applications, collaboration tools, and cloud-based services.

  • Understand the integration between Microsoft 365 applications and their pivotal role in enhancing business productivity and security.

  • Learn about the automation tools available within Microsoft 365 and how to leverage them to streamline workflows and improve overall efficiency.

您将获得的技能

类别:Microsoft Teams
类别:Microsoft Excel
类别:Microsoft Outlook
类别:Data Loss Prevention
类别:Microsoft Word
类别:Microsoft 365
类别:Endpoint Security
类别:Microsoft Office
类别:Microsoft PowerPoint
类别:Data Security
类别:Productivity Software
类别:Microsoft Windows
类别:Automation
类别:Collaborative Software

您将学到什么

  • Gain insight into troubleshooting approaches for both hardware and software issues across various operating systems

  • Learn to apply a systematic approach to diagnose technical issues across different hardware and software environments

  • Master diagnostic tools for efficient problem-solving in system maintenance, upgrades, network connectivity, software setup, and security

您将获得的技能

类别:Network Troubleshooting
类别:Hardware Troubleshooting
类别:Generative AI
类别:Mac OS
类别:Technical Communication
类别:Problem Management
类别:Microsoft Windows
类别:Operating Systems
类别:Network Monitoring
类别:Performance Tuning
类别:Computer Hardware
类别:System Support
类别:Help Desk Support
类别:Technical Support
类别:Software Installation
类别:Debugging
类别:Unix
类别:Desktop Support
类别:System Configuration

您将学到什么

  • Gain an understanding of the basics and benefits of cloud computing.

  • Describe various cloud computing models and their practical applications.

  • Discuss core Azure services, their features, applications, and advanced capabilities.

您将获得的技能

类别:Microsoft Azure
类别:Infrastructure as Code (IaC)
类别:Cloud Computing
类别:Cloud Security
类别:Cloud Management
类别:System Monitoring
类别:Cloud Infrastructure
类别:Infrastructure As A Service (IaaS)
类别:Software As A Service
类别:Scalability
类别:Cloud Computing Architecture
Azure Cloud Services

Azure Cloud Services

第 8 门课程18小时

您将学到什么

  • Gain insight into Azure Compute, covering Virtual Machines, App Service, and Azure Kubernetes Service (AKS).

  • Explore Azure Networking, including Virtual Networks, Load Balancing, and Routes.

  • Gain Azure Security knowledge encompassing Identity and Access Management (IAM), Virtual Network Security Groups (NSGs), and Microsoft Sentinel.

您将获得的技能

类别:Network Security
类别:Cloud Security
类别:Microsoft Azure
类别:Network Routing
类别:Application Deployment
类别:Scalability
类别:Load Balancing
类别:Virtual Machines
类别:Security Information and Event Management (SIEM)
类别:Cloud Services
类别:Infrastructure As A Service (IaaS)
类别:Cloud Computing
类别:Network Architecture
类别:Cloud Infrastructure
类别:Operating System Administration
类别:Identity and Access Management
类别:Virtualization and Virtual Machines
类别:Kubernetes

您将学到什么

  • Gain insight into Microsoft Entra ID and its function within Azure.

  • Learn efficient troubleshooting techniques for Microsoft Entra ID-related issues.

  • Implement identity and access management (IAM) strategies in Azure, including practical implementation insights.

您将获得的技能

类别:Role-Based Access Control (RBAC)
类别:Network Security
类别:Azure Active Directory
类别:Identity and Access Management
类别:Virtual Machines
类别:Command-Line Interface
类别:Windows PowerShell
类别:Network Troubleshooting
类别:Microsoft Azure
类别:Hybrid Cloud Computing
类别:Virtualization
类别:Cloud Security
类别:Infrastructure as Code (IaC)
类别:Network Administration
Azure Network Configuration

Azure Network Configuration

第 10 门课程17小时

您将学到什么

  • Gain insight into configuring load balancers in Azure to achieve optimal resource distribution.

  • Learn to implement and manage various types of Azure Storage accounts effectively.

  • Acquire skills in configuring virtual machines to align with specific workload requirements and troubleshooting virtual network issues efficiently.

您将获得的技能

类别:Cloud Storage
类别:Cloud Security
类别:Load Balancing
类别:Virtual Machines
类别:Data Security
类别:Network Architecture
类别:Cloud Infrastructure
类别:Network Administration
类别:Network Troubleshooting
类别:Scalability
类别:System Configuration
类别:Microsoft Azure

您将学到什么

  • Gain insight into the key features of Azure Monitor and its role in resource management.

  • Learn to configure basic monitoring in Azure to ensure proactive resource management.

  • Acquire skills in setting up and managing alerts based on diverse conditions and thresholds, facilitating timely responses to critical situations.

您将获得的技能

类别:Microsoft Azure
类别:Query Languages
类别:Application Performance Management
类别:Virtual Machines
类别:Event Monitoring
类别:Cloud Management
类别:Resource Management
类别:Interactive Data Visualization
类别:System Monitoring
类别:Real Time Data
类别:Continuous Monitoring

您将学到什么

  • Gain insight into implementing effective backup strategies for files, folders, and virtual machines in Azure.

  • Learn to manage automatic updates and patches.

  • Learn to implement and enforce compliance policies in Azure cloud environments, including monitoring and auditing Azure resources for compliance.

您将获得的技能

类别:Cloud Security
类别:Disaster Recovery
类别:Data Security
类别:Microsoft Azure
类别:Patch Management
类别:Microsoft Copilot
类别:Identity and Access Management
类别:Virtual Machines
类别:Systems Administration
类别:Cloud Storage
类别:Continuous Monitoring

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位教师

 Microsoft
239 门课程1,901,452 名学生

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