沟通技巧课程可以帮助您学习有效的语言和非语言沟通、积极倾听、有说服力的演讲以及解决冲突的技巧。您还可以掌握制作清晰信息、根据不同受众调整沟通风格以及建设性地使用反馈意见的技能。许多课程都会介绍一些工具,如演示软件、视频会议平台和协作应用程序,这些都能提高您在各种场合传达想法和与他人交流的能力。

Arizona State University
您将获得的技能: Empathy, Team Leadership, Compassion, Empathy & Emotional Intelligence, Influencing, Emotional Intelligence, Team Building, Leadership, Teamwork, digital literacy, Self-Awareness, Team Oriented, Media and Communications, Digital Communications, Interpersonal Communications, Decision Making, Independent Thinking, Open Mindset, Conflict Management, Accountability
★ 4.6 (139) · 初级 · 专项课程 · 3-6 个月

Arizona State University
您将获得的技能: Oral Expression, Sales Presentations, Graphic Design, Brainstorming, Verbal Communication Skills, Presentations, Communication, Marketing Materials, English Language, Advertising, Advertising Sales, Business Correspondence, Public Speaking, Persuasive Communication, Language Competency, Business Writing, Marketing Communications, Employee Surveys, Business Communication, Marketing
★ 4.8 (325) · 中级 · 课程 · 1-3 个月

University of Colorado System
您将获得的技能: 领导能力, 积极倾听, 多样性意识, 自我意识, 情商, 文化, 交流, 多样性与包容性, 移情与情商, 建设性反馈, 人际沟通, 文化多样性, 工作场所的包容性
★ 4.9 (1789) · 初级 · 课程 · 1-4 周

Arizona State University
您将获得的技能: 数据可视化, 影响, 构思, 广告, 促销策略, 说服沟通, 演讲, 商务写作, 产品推广, 公开演讲, 沟通策略, 销售技巧, 口头表达, 咨询式销售, 销售演示, 商务信函, 促进讨论, 简明扼要, 营销传播, 集思广益
★ 4.7 (690) · 中级 · 课程 · 1-3 个月

Sungkyunkwan University
您将获得的技能: Language Learning, Oral Expression, Language Competency, Vocabulary, Oral Comprehension, Grammar
★ 4.9 (433) · 中级 · 课程 · 1-3 个月

National Academy of Sports Medicine
您将获得的技能: Goal Setting, Exercise Science, Kinesiology, Nutrition and Diet, Nutrition Counseling, Smart Goals, Health Assessment, Sports Medicine, Human Musculoskeletal System, Preventative Care, Public Health and Disease Prevention, Nutrition Care Plans, Nutritional Assessment, Respiration, Physiology, Patient Evaluation, Health Education, Rehabilitation, Coaching, Health And Wellness Coaching
★ 4.7 (362) · 初级 · 专业证书 · 3-6 个月

Johns Hopkins University
您将获得的技能: Request for Proposal, Conflict Management, Presentations, Teamwork, Technical Communication, Storytelling, Persuasive Communication, Communication Strategies, Organizational Strategy, Non-Verbal Communication, Proposal Writing, Business Communication, Interpersonal Communications, Intercultural Competence, Communication, Target Audience, Oral Expression, Strategic Communication, Team Collaboration, Strategic Thinking
★ 4.9 (74) · 中级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: Microsoft Word, Microsoft Office, Microsoft 365, Productivity Software, Writing, Business Writing, Document Management
★ 4.7 (763) · 初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Internal Communications, Stakeholder Engagement, Communication Strategies, Stakeholder Communications, Stakeholder Management, Corporate Communications, Communication, Communication Planning, Strategic Communication, Interpersonal Communications, Business Communication, Target Audience, Active Listening, Employee Engagement, Driving engagement, Leadership
★ 4.4 (38) · 初级 · 课程 · 1-4 周

Queen Mary University of London
您将获得的技能: 利益相关者的参与, 领导能力, 利益相关者管理, 团队管理, 时间管理, 专业网络, 利益攸关方沟通, 团队建设, 组织变革, 人员管理, 高管风采, 领导力培养, 主动性和领导力, 团队领导, 团队绩效管理, 促进讨论, 矩阵管理, 授权技巧, 变革管理, 跨职能团队领导
★ 4.7 (245) · 高级设置 · 专项课程 · 3-6 个月

您将获得的技能: Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, Oral Expression, General Sales Practices, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Target Market, Sales, Communication, Sales Strategy, Customer Engagement, Brand Loyalty, Rapport Building, Customer Retention, Persona Development
★ 4.7 (19) · 中级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 合作, 解决问题, 时间管理, 团队合作, 呼入电话, 问候客户, 绩效衡量, 电话技能, 交流, 个人发展, 客户服务, 数据录入, 解决客户投诉, 语言交流技能, 降级技巧, 客户咨询, 客户数据管理, 性能指标, 呼叫中心经验, 成长意识
★ 4.6 (97) · 初级 · 课程 · 1-3 个月