
SkillsBooster Academy
您将获得的技能: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization
初级 · 课程 · 1-3 个月

您将获得的技能: Business Modeling, Value Propositions, Business Planning, Customer Analysis, User Research, Target Audience, Business Marketing, Financial Management, Marketing Strategies, Entrepreneurship, Customer Acquisition Management, Market Opportunities, Email Marketing, Business Development, Social Media Marketing, Interviewing Skills, Product Development, Search Engine Optimization
初级 · 课程 · 1-3 个月

Board Infinity
您将获得的技能: Salesforce Development, Salesforce, Visualforce, No-Code Development, UI Components, Data Import/Export, Application Frameworks, Process Driven Development, Business Logic
中级 · 课程 · 1-4 周
您将获得的技能: Blockchain, FinTech, Financial Services, Commercial Banking, Financial Systems, Financial Trading, Banking, Payment Systems, Emerging Technologies, Ledgers (Accounting), Digital Assets, Innovation, Cryptography, Transaction Processing, Computer Programming Tools, Distributed Computing
中级 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: 客户支持, 流程管理, 客户服务, 客户参与, 人际沟通, 沟通, 改善客户体验, 批判性思维和解决问题, 问候客户, 用户关系管理, 解决问题, 同理心, 技术支持与服务, 服务台支持, 解决客户投诉
初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 客户服务, 收银机操作, 根源分析, 时间管理, 沟通, 冲突管理, 解决问题, 积极倾听, 同理心, 降级技巧, 事务处理, 非语言交流, 零售店运营, 解决客户投诉
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 客户咨询, 客户服务, 时间管理, 个人发展, 沟通, 数据输入, 解决问题, 性能指标, 呼叫中心经验, 问候客户, 情绪商数, 客户数据管理, 呼入电话, 团队合作, 降级技巧, 解决客户投诉, 成长意识, 语言交流技能
初级 · 课程 · 1-3 个月

Alfaisal University | KLD
您将获得的技能: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 追加销售, 客户服务, 数据输入, 时间管理, 收银机操作, 沟通, 问候客户, 冲突管理, 建立客户关系, 团队合作, 积极倾听, 呼叫中心经验, 同理心, 面试技巧, 降级技巧, 交叉销售, 成长意识, 事务处理, 零售店运营, 解决客户投诉
初级 · 专业证书 · 3-6 个月

Salesforce
您将获得的技能: 客户支持, Salesforce, 数据驱动的决策制定, 客户服务, 仪表板, 销售策略, 销售流程, 客户关系管理 (CRM) 软件, 销售业务, 业务报告, 客户成功管理, 数据可视化, 销售管理
初级 · 课程 · 1-4 周

您将获得的技能: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
初级 · 指导项目 · 不超过 2 小时

University of Colorado Boulder
您将获得的技能: Accountability, Decision Making, Conflict Management, Business Ethics, Risk Management, Strategic Leadership, Culture Transformation, Engineering Management, Organizational Leadership, Empathy, Organizational Strategy, Leadership, Professional Development, Employee Engagement, Diversity and Inclusion
初级 · 课程 · 1-3 个月