筛选依据
主题必需的
语言必需的
在整个课程（说明和评估）中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
“service improvement” 的结果
状态：新状态：预览您将获得的技能: Lean Six Sigma, Quality Management, Process Analysis, Quality Improvement, Process Capability, Data-Driven Decision-Making, Process Flow Diagrams, Pareto Chart, Run Chart, Statistical Process Controls, Process Improvement, Statistical Analysis, Quality Control, Data Analysis, Data Analysis Software, Histogram, Scatter Plots
状态：新状态：免费试用您将获得的技能: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure, Strategic Partnership
状态：新状态：免费试用您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
状态：预览Board Infinity
您将获得的技能: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Improvement, Customer Insights
状态：免费试用CVS Health
您将获得的技能: 冲突管理, 呼叫中心经验, 追加销售, 建立客户关系, 降级技巧, 客户服务, 积极倾听, 收银机操作, 问候客户, 沟通, 团队合作, 解决客户投诉, 面试技巧, 数据输入, 事务处理, 交叉销售, 同理心, 零售店运营, 时间管理, 成长意识
状态：新状态：预览您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
是什么让您今天来到 Coursera？
状态：新状态：预览您将获得的技能: Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Quality Improvement, Process Improvement, Process Analysis, Operational Efficiency, Continuous Improvement Process, Root Cause Analysis, Waste Minimization, Pareto Chart, Standard Operating Procedure
状态：新状态：免费试用您将获得的技能: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Quality Assessment, Process Improvement, Cost Management, Quality Control, Organizational Change, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement
状态：免费试用CVS Health
您将获得的技能: 冲突管理, 客户服务, 降级技巧, 时间管理, 积极倾听, 沟通, 收银机操作, 解决客户投诉, 根源分析, 解决问题, 事务处理, 同理心, 非语言交流, 零售店运营
状态：新状态：预览Coursera Instructor Network
您将获得的技能: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization
状态：新状态：免费试用您将获得的技能: Continuous Improvement Process, Process Improvement, Risk Management, Performance Measurement, Quality Management, Process Analysis, Performance Management, Project Management, Process Optimization, Verification And Validation, Requirements Analysis, Project Planning, Root Cause Analysis
状态：新状态：免费试用您将获得的技能: Kaizen Methodology, Process Improvement, Software Quality Assurance, Quality Improvement, Change Management, Organizational Change, Continuous Improvement Process, Lean Methodologies, Quality Assurance, Waste Minimization, Test Tools, Issue Tracking, Application Lifecycle Management, Process Mapping
总之，以下是 10 最受欢迎的 service improvement 课程
- Lean Six Sigma Yellow Belt: Apply, Analyze & Improve Quality: EDUCBA
- ITIL V4 Certification Preparation: EDUCBA
- ITIL V4 Introduction to Service Management Concept: EDUCBA
- Quality Improvement and Management: Board Infinity
- CVS Health 呼叫中心客户服务: CVS Health
- Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
- Lean Six Sigma White Belt: Analyze & Improve: EDUCBA
- Mastering Total Quality Management: Analyze, Apply & Improve: EDUCBA
- 客户服务简介: CVS Health
- ITSM Foundations: Optimizing IT Service Management: Coursera Instructor Network
