This course is designed for healthcare professionals, quality improvement specialists, and patient advocates who want to demonstrably link interpersonal skills to better patient outcomes. In today's healthcare environment, proving the value of soft skills is essential, and this course provides a data-driven framework to do just that. You will move beyond intuition by learning to analyze both qualitative and quantitative data from simulated scenarios and real-world case studies to find clear correlations between communication behaviors and patient satisfaction.
Evaluate and Document Patient Outcome Improvements
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您将学到什么
Learn to use data analysis to measure how soft skills improve patient outcomes and create reports to communicate these findings effectively.
您将获得的技能
要了解的详细信息
了解顶级公司的员工如何掌握热门技能
积累特定领域的专业知识
本课程是 A Clinician's Guide: Soft Skills for Better Patient Outcomes 专项课程 专项课程的一部分
在注册此课程时，您还会同时注册此专项课程。
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 获得可共享的职业证书
该课程共有2个模块
This module focuses on identifying and measuring the connection between interpersonal skills and patient outcomes. Learners will explore how to use data from case studies and simulations to find statistically significant correlations between communication quality, patient satisfaction, and recovery metrics.
涵盖的内容
3个视频1篇阅读材料2个作业
In this module, learners transition from analysis to synthesis. They will learn how to design systematic methods for capturing and tracking patient care progress and develop clear, concise reporting formats that translate raw data into meaningful insights for various stakeholders.
涵盖的内容
1个视频1篇阅读材料1个作业
获得职业证书
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常见问题
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
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¹ 本课程的部分作业采用 AI 评分。对于这些作业，将根据 Coursera 隐私声明使用您的数据。