
Coursera
您将获得的技能: Process Improvement, Continuous Improvement Process, Process Analysis, Case Studies, Corrective and Preventive Action (CAPA), Training Programs, Problem Management, Root Cause Analysis, Document Management
初级 · 课程 · 1-4 周

您将获得的技能: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure
初级 · 专项课程 · 3-6 个月

您将获得的技能: Patient Communication, Constructive Feedback, Resilience, Emotional Intelligence, Compassion, Empathy & Emotional Intelligence, Patient Education And Counseling, Patient-centered Care, Employee Engagement, Telehealth, Empathy, Interpersonal Communications, Self-Awareness, Active Listening, Communication, Data Analysis, Cultural Sensitivity, Quality Improvement, Leadership and Management, Continuous Improvement Process
初级 · 专项课程 · 3-6 个月

Logical Operations
您将获得的技能: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
混合 · 课程 · 1-3 个月

Logical Operations
您将获得的技能: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations
混合 · 课程 · 1-4 周

您将获得的技能: Patient Communication, Patient-centered Care, Interpersonal Communications, Patient Evaluation, Health Informatics, Business Reporting, Patient Advocacy, Health Assessment, Patient Safety, Data Storytelling, Data Analysis Software, Communication, Data Analysis, Microsoft Excel, Continuous Quality Improvement (CQI), Quality Improvement
初级 · 课程 · 1-4 周

您将获得的技能: Nursing Management, Patient Safety, Continuous Quality Improvement (CQI), Nursing Practices, Nursing, Health Informatics, Leadership, Collaboration, Accountability, Safety Standards, Real Time Data
中级 · 课程 · 1-4 周

您将获得的技能: Process Mapping, Business Process Modeling, Process Analysis, Business Process Improvement, Process Design, Business Process Management, Process Improvement, Lean Methodologies, Systems Thinking, Lean Six Sigma, Change Management, Quality Improvement, Process Flow Diagrams, Six Sigma Methodology, Stakeholder Analysis, Agile Methodology, Matrix Management, Dataflow, Prioritization, Generative AI
初级 · 课程 · 1-3 个月

您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
初级 · 课程 · 1-3 个月

Imperial College London
您将获得的技能: Continuous Quality Improvement (CQI), Run Chart, Qualitative Research, Public Health, Healthcare Project Management, Patient Safety, Health Policy, Public Health and Disease Prevention, Health Systems, Community Health, Social Determinants Of Health, Clinical Leadership, Patient-centered Care, Health Administration, Data Quality, Health Care, Health Informatics, Quantitative Research, Geographic Information Systems, Data Collection
初级 · 专项课程 · 1-3 个月
University at Buffalo
您将获得的技能: 组织战略, 会议促进, 撰写报告, 组织变革, 同行评审, 促进讨论, 组织效能, 咨询, 案例研究, 管理咨询, 管理团队, 变革管理, 性能分析, 战略领导力, 领导力培养, 领导与管理, 绩效衡量, 慈善事业, 公共行政, 管理
初级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: Compassion, Mindfulness, Resilience, Program Evaluation, Stress Management, Patient-centered Care, Training Programs, Emotional Intelligence, Empathy, Self-Awareness, Patient Communication, Professional Development, Active Listening, Data Analysis, Analytical Skills, Qualitative Research, Surveys
初级 · 课程 · 1-4 周