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探索 "客户洞察 "课程目录
University of Illinois Urbana-Champaign
您将获得的技能: 客户洞察, 改善客户体验, 创新, 角色开发, 市场调查, 客户体验战略（CX）, 案例研究, 需求评估, 产品开发, 商业研究, 新产品开发, 设计思维, 产品管理, 用户研究, 产品战略, 消费者行为, 流程制图
状态：免费试用Coursera Instructor Network
您将获得的技能: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group
状态：新状态：免费试用您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Social Media, Brand Loyalty, Customer Retention, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Relationship Building, Marketing Planning, Digital Marketing, Content Creation, User Feedback, Process Optimization, Content Strategy, Business Marketing, Contextual Advertising
University of Illinois Urbana-Champaign
您将获得的技能: 客户洞察, 数据收集, 目标市场, 创新, 市场调查, 新产品开发, 需求评估, 定量研究, 技术解决方案, 产品开发, 产品管理, 消费者行为, 设计思维, 分析, 预测, 市场分析
状态：免费试用您将获得的技能: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, ChatGPT, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Image Quality, Machine Learning
状态：免费试用Duke University
您将获得的技能: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
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状态：预览University of Virginia
您将获得的技能: 客户洞察, 营销策略, 战略营销, 回归分析, 资源分配, A/B 测试, 营销分析, 营销, 投资回报, 数据驱动的决策制定, 消费者行为, 品牌管理, 营销效果, 统计分析, 预测分析, 广告活动
状态：新状态：免费试用Coursera Instructor Network
您将获得的技能: Prompt Engineering, Customer Analysis, Customer Insights, AI Personalization, Big Data, Case Studies, Generative AI, Data Visualization, Google Ads, Responsible AI, Marketing Analytics, Target Audience, AI Product Strategy, Keyword Research, Email Marketing, Marketing Automation, Social Media Marketing, Generative AI Agents, Campaign Management, Predictive Analytics
状态：新状态：免费试用您将获得的技能: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Customer Relationship Management (CRM) Software, Anomaly Detection, Data Ethics, Generative AI, Marketing Analytics, Marketing Design, Marketing Automation
状态：新状态：免费试用Coursera Instructor Network
您将获得的技能: Prompt Engineering, Customer Retention, Loyalty Programs, Customer Acquisition Management, Customer Engagement, Responsible AI, Customer experience strategy (CX), Customer Success Management, Customer Service, Generative AI, Customer Support, AI Personalization, ChatGPT, Customer Analysis, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
状态：免费试用Duke University
您将获得的技能: Digital Transformation, Agile Product Development, Market Trend, Business Transformation, Operational Efficiency, Strategic Thinking, Customer Insights, Customer experience strategy (CX), Innovation, Market Opportunities, Business Strategy, Customer Engagement, Technology Strategies, New Product Development, Business Modeling, Business Technologies, Organizational Change, Business Strategies, Competitive Analysis, Customer Analysis
状态：新状态：免费试用AI Business School
您将获得的技能: Prompt Engineering, Agentic systems, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, ChatGPT, AI Product Strategy, Training Programs, Personalized Service, Customer Service, LLM Application, Customer experience improvement, Artificial Intelligence, Innovation
总之，以下是 10 最受欢迎的 customer insights 课程
- 客户洞察力：新产品开发导向: University of Illinois Urbana-Champaign
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Google Digital Customer Engagement: Google
- 客户洞察力：定量技术: University of Illinois Urbana-Champaign
- Generative AI for Customer Support: IBM
- Customer-Centric Innovation: Duke University
- 营销分析: University of Virginia
- GenAI for Marketing and Customer Insights: Coursera Instructor Network
- AI-powered Customer Intelligence with Microsoft Copilot: Microsoft
- AI-Powered Customer Success: Coursera Instructor Network
