
Google Cloud
您将获得的技能: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Technical Communication, Personally Identifiable Information
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Product Support, Service Level, Cloud Management, Google Cloud Platform, Technical Support and Services, Technical Support, Issue Tracking, Technical Communication, Incident Management, Data Management, Personally Identifiable Information
初级 · 课程 · 1-4 周

您将获得的技能: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information
初级 · 课程 · 1-4 周

中级 · 课程 · 1-3 个月

您将获得的技能: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, AI Enablement, Generative AI, Content Creation, Prompt Engineering, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Automation
中级 · 课程 · 1-4 周

您将获得的技能: AI Orchestration, Model Deployment, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, AI Security, Artificial Intelligence, Prompt Engineering, Generative AI, Product Support, OpenAI API, Retrieval-Augmented Generation
高级设置 · 课程 · 1-4 周

您将获得的技能: 生成式人工智能, 无代码开发, WordPress, 运行效率, 客户服务, 应用程序部署, AI 赋能, LLM 申请, AI 工作流程, 自助服务技术, IBM 云, ChatGPT, 改善客户体验
初级 · 课程 · 1-3 个月

您将获得的技能: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, AI Orchestration, AI Workflows, AI Enablement, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
中级 · 专项课程 · 1-3 个月

Coursera
您将获得的技能: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
中级 · 课程 · 1-4 周

Salesforce
您将获得的技能: 仪表板, 数据驱动的决策制定, 销售流程, Salesforce, 客户服务, 客户支持, 客户关系管理 (CRM) 软件, 业务报告, 销售业务, 数据可视化, 销售策略, 销售管理, 客户成功管理
初级 · 课程 · 1-4 周

您将获得的技能: Customer Relationship Management (CRM) Software, Client Services, Account Management, Relationship Management
高级设置 · 课程 · 1-4 周

您将获得的技能: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
初级 · 指导项目 · 不超过 2 小时