
IE Business School
您将获得的技能: 战略营销, 营销策略与技巧, 消费者行为, 酒店管理, 目标市场, 营销策划, 案例研究, 竞争分析, 商务, 营销管理, 市场分析, 市场运营, 同行评审, 营销效果
初级 · 课程 · 1-3 个月

Emory University
您将获得的技能: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling
中级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Value-Based Care, Operational Analysis, Patient Communication, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Care Management, Systems Integration, Innovation
初级 · 课程 · 1-4 周

Indian Institute of Technology Guwahati
您将获得的技能: User Experience Design, User Experience, Human Computer Interaction, User Centered Design, Usability, User Interface (UI), Interaction Design, Design, Design Research, User Research, Wireframing
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 客户服务, 收银机操作, 积极倾听, 冲突管理, 解决客户投诉, 根源分析, 解决问题, 沟通, 时间管理, 事务处理, 同理心, 零售店运营, 非语言交流, 降级技巧
初级 · 课程 · 1-4 周

IE Business School
您将获得的技能: 战略营销, 战略思维, 经济学, 业务过程, 竞争分析, 市场分析, 企业战略, 资源管理, 商业经济学, 战略规划, 市场动态
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 客户数据管理, 客户咨询, 呼叫中心经验, 客户服务, 情绪商数, 个人发展, 团队合作, 语言交流技能, 性能指标, 时间管理, 数据输入, 解决问题, 问候客户, 解决客户投诉, 呼入电话, 沟通, 降级技巧, 成长意识
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Customer Success Management, Generative AI Agents, AI Product Strategy, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, LLM Application, Business Process Automation, Data Ethics, Business Ethics, Information Privacy, Systems Integration
中级 · 课程 · 1-4 周

Simplilearn
您将获得的技能: Content Strategy, Content Marketing, Content Performance Analysis, Web Content, Social Media Content, Paid media, Digital Content, Marketing Strategies, Content Creation, Email Marketing, Copywriting, Search Engine Optimization, Digital Advertising, Business-To-Consumer, Target Audience, Key Performance Indicators (KPIs), Customer Engagement, B2B Sales
初级 · 课程 · 1-4 周

Alfaisal University | KLD
您将获得的技能: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 战略领导力, 组织战略, 战略决策, 价值主张, 战略思维, 业务建模, 企业管理, 竞争分析, 创新, 市场分析, 企业战略, 分析
攻读学位
中级 · 课程 · 1-3 个月

University of Virginia
您将获得的技能: 利益相关者管理, 战略领导力, 战略决策, 组织战略, 战略思维, 商业研究, 商业道德, 管理, 兼并与收购, 新业务开发, 计划执行, 数据驱动的决策制定, 项目管理, 企业战略, 竞争分析, 增长战略, 分析, 同行评审, 业务规划
初级 · 专项课程 · 3-6 个月