个结果，搜索词为 "customer experience strategy (cx)"
状态：免费试用IE Business School
您将获得的技能: 整合营销传播, 用户体验, 品牌战略, 管理团队, 改善客户体验, 打造品牌, 商业道德, 跨职能合作, 消费者行为, 员工参与, 品牌管理, 客户洞察, 客户体验战略（CX）, 行为经济学
状态：免费试用Duke University
您将获得的技能: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
状态：新状态：免费试用您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
状态：免费试用您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
状态：免费试用您将获得的技能: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
状态：免费试用IE Business School
您将获得的技能: 叙事, 生产规划, 沟通, 创意设计, 品牌战略, 目标市场, 内容营销, 创造力, 内容创作, 改善客户体验, 打造品牌, 品牌意识, 广告活动, 新闻学, 目标受众, 客户体验战略（CX）, 品牌管理, 营销设计, 徽标设计, 广告
是什么让您今天来到 Coursera？
状态：新状态：免费试用您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Brand Loyalty, Customer Retention, Social Media Management, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Digital Marketing, Content Creation, Personalized Service, Employee Surveys, Process Optimization, User Feedback, Business Marketing, Contextual Advertising
状态：免费试用University of Michigan
您将获得的技能: A/B 测试, 可用性, 用户体验, 线框设计, 调查, 抽样（统计）, 以用户为中心的设计, 交互设计, 用户故事, 创建调查, 用户体验设计, UI/UX 研究, 原型设计, 网络分析, 概念设计, 定性研究, 用户研究, 设计研究, 构思, 可用性测试
状态：新状态：免费试用您将获得的技能: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Enablement, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Generative Adversarial Networks (GANs), Data Ethics, Generative AI, Marketing Analytics, Marketing Design, Marketing Automation
状态：免费试用您将获得的技能: User Research, User Experience Design, Design Thinking, User Centered Design, Usability, Persona (User Experience), User Interface (UI), Web Content Accessibility Guidelines, Wireframing, Prototyping, Sprint Retrospectives, Sprint Planning
状态：免费试用Coursera
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
状态：免费试用您将获得的技能: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design
总之，以下是 10 最受欢迎的 customer experience strategy (cx) 课程
- 品牌与客户体验: IE Business School
- Customer-Centric Innovation: Duke University
- Customer-Centric CRM Strategy and Management: EDUCBA
- AI for Customer Experience with Chatbots and Analytics: Coursera
- Voice of the Customer (VoC): Enhancing Experiences : Coursera
- 打造品牌：创意之旅: IE Business School
- Google Digital Customer Engagement: Google
- 用户体验研究与设计: University of Michigan
- AI-powered Customer Intelligence with Microsoft Copilot: Microsoft
- Foundations of User Experience (UX) Design: Google
