
您将获得的技能: Stakeholder Management, Product Management, Product Roadmaps, Stakeholder Communications, Competitive Analysis, Product Lifecycle Management, Product Development, New Product Development, Market Research, Product Strategy, Market Analysis, Agile Methodology, Product Requirements, Business Strategy, Value Propositions, Communication, Prioritization
初级 · 课程 · 1-3 个月

University of Maryland, College Park
您将获得的技能: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
初级 · 课程 · 1-4 周

University of Minnesota
您将获得的技能: Entrepreneurship, Growth Strategies, Business Planning, Financial Modeling, Cost Accounting, Product Development, New Product Development, Business Strategies, Business Development, Value Propositions, Investments, Presentations, Business Metrics, Customer Acquisition Management, Fundraising
初级 · 课程 · 1-3 个月

您将获得的技能: Product Roadmaps, Product Management, User Story, New Product Development, Quality Assurance, Product Requirements, Product Strategy, Design Thinking, Stakeholder Management, Ideation, Innovation, Change Management, Market Opportunities, Prioritization
初级 · 课程 · 1-3 个月

您将获得的技能: AI Product Strategy, Sprint Retrospectives, Backlogs, Agile Product Development, Agile Software Development, Stakeholder Communications, Agile Methodology, Responsible AI, Generative AI, Kanban Principles, Product Roadmaps, Virtual Teams, Information Technology, Agile Project Management, Computer Hardware, Product Strategy, Product Management, ChatGPT, Stakeholder Management, Sprint Planning
初级 · 专业证书 · 3-6 个月

CVS Health
您将获得的技能: 沟通, 客户服务, 降级技巧, 数据输入, 解决客户投诉, 建立客户关系, 追加销售, 面试技巧, 问候客户, 冲突管理, 呼叫中心经验, 积极倾听, 团队合作, 时间管理, 收银机操作, 事务处理, 零售店运营, 同理心, 成长意识, 交叉销售
初级 · 专业证书 · 3-6 个月

CVS Health
您将获得的技能: 沟通, 客户服务, 降级技巧, 解决问题, 解决客户投诉, 个人发展, 数据输入, 团队合作, 呼叫中心经验, 性能指标, 问候客户, 语言交流技能, 情绪商数, 客户数据管理, 时间管理, 呼入电话, 成长意识, 客户咨询
初级 · 课程 · 1-3 个月

Knowledge Accelerators
您将获得的技能: 人际沟通, 沟通, 客户支持, 用户关系管理, 客户服务, 服务台支持, 解决问题, 问候客户, 流程管理, 客户参与, 技术支持与服务, 同理心, 解决客户投诉, 批判性思维和解决问题, 改善客户体验
初级 · 课程 · 1-3 个月

Alfaisal University | KLD
您将获得的技能: Knowledge Transfer, Information Management, Organizational Strategy, Organizational Structure, Competitive Intelligence, Business Strategy, Content Management, Performance Measurement, Employee Training, Decision Making
初级 · 课程 · 1-4 周

Alfaisal University | KLD
您将获得的技能: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

University of London
您将获得的技能: 协调, 个人发展, 创新, 设定目标, 企业管理, 组织变革, 组织结构, 领导与管理, 人员管理, 管理团队
混合 · 课程 · 1-3 个月

DeepLearning.AI
您将获得的技能: 检索-增强生成, 图论, LangChain, 矢量数据库, 非结构化数据, 大型语言模型, 数据存储, LLM 申请, 嵌入, 语义网, Query 语言
中级 · 项目 · 不超过 2 小时