
Universidad Austral
您将获得的技能: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
初级 · 课程 · 1-4 周

Rutgers the State University of New Jersey
您将获得的技能: 运行效率, 精益六西格玛, 精益方法, 生产流程, 库存管理系统, 精益生产, 物流, 六西格玛方法, 流程改进, 库存控制, Kanban 原则, 运营管理, 质量改进, 供应链
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Data Ethics, Integration Testing, Artificial Intelligence, Application Programming Interface (API), Software Design Patterns, Security Controls, Customer Data Management, Analytics, Data Security
高级设置 · 专项课程 · 1-4 周

University of Virginia
您将获得的技能: 网络分析, 利益相关者的参与, 数据驱动的决策制定, 客户洞察, 产品路线图, 业务建模, 产品改进, 新产品开发, 产品管理, 设计与产品, 客户参与, Agile 方法论, 创新, 设计思维
初级 · 课程 · 1-4 周

IE Business School
您将获得的技能: 客户体验战略(CX), 打造品牌, 竞争分析, 品牌战略, 产品规划, 产品管理, 产品战略, 员工参与, 品牌忠诚度, 产品生命周期管理, 新产品开发, 内部交流, 增长战略, 投资组合管理, 品牌意识, 客户参与, 品牌管理, 设计与产品
初级 · 课程 · 1-3 个月

IE Business School
您将获得的技能: Product Lifecycle Management, Customer experience strategy (CX), Brand Strategy, Brand Management, Branding, Brand Awareness, Product Management, Product Strategy, Brand Loyalty, New Product Development, Product Improvement, Customer Engagement, Business Strategies, User Experience, Customer Insights, Consumer Behaviour, Portfolio Management, Competitive Analysis, Employee Engagement
初级 · 课程 · 1-3 个月

您将获得的技能: Order Fulfillment, E-Commerce, Google Ads, Digital Advertising, Customer experience improvement, Market Research, Marketing, Retail Management, Sales, Shipping and Receiving, Marketing Strategies, Market Trend, Process Optimization, Target Audience
初级 · 课程 · 1-4 周
Universidad Nacional Autónoma de México
您将获得的技能: Design Research, Innovation, Creativity, Design Thinking, Creative Thinking, Stakeholder Analysis, Design, Brainstorming, Creative Problem-Solving, Peer Review, Ideation, Design Strategies, Product Design, Curiosity, User Experience Design, Customer experience improvement, New Product Development, Business Modeling, Cognitive flexibility, Consumer Behaviour
初级 · 专项课程 · 3-6 个月

您将获得的技能: AI Enablement, Sales Process, Content Strategy, Team Building, Marketing Strategies, Cost Reduction, Customer Support
中级 · 课程 · 1-3 个月

IBM
您将获得的技能: AI 产品战略, 负责任的人工智能, 利益攸关方沟通, 创造力, Prompt Engineering, 团队建设, 产品生命周期管理, 产品管理, 生成式人工智能, ChatGPT, LLM 申请, 改善客户体验, 商业化, 人工智能和机器学习(AI/ML), 人工智能, 原型设计, Google 双子座, 提示模式, 技术产品管理, 投资回报
中级 · 专项课程 · 1-3 个月

您将获得的技能: Responsive Web Design, Web Design, User Experience Design, Design Reviews, Wireframing, Usability Testing, User Centered Design, Design Research, User Interface (UI) Design, Prototyping, Mockups, Figma (Design Software), Information Architecture
初级 · 课程 · 1-4 周

您将获得的技能: 运行效率, 生成式人工智能, 无代码开发, 应用程序部署, 模型部署, Prompt Engineering, 交互设计, WordPress, 云部署, 情境管理, 工作流程管理, 客户服务, IBM 云, 自助服务技术, AI 工作流程, ChatGPT
初级 · 课程 · 1-3 个月