个结果，搜索词为 "customer experience improvement"
状态：免费试用您将获得的技能: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
状态：预览Starweaver
您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
状态：预览Georgia Institute of Technology
您将获得的技能: 用户界面 (UI) 设计, 需求分析, 用户体验设计, 原型设计, 可用性, UI/UX 研究, 用户研究, 可用性测试, 以用户为中心的设计, 交互设计
状态：新状态：免费试用您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
状态：新状态：免费试用您将获得的技能: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce
状态：新状态：免费试用您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Social Media, Brand Loyalty, Customer Retention, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Relationship Building, Marketing Planning, Digital Marketing, Content Creation, User Feedback, Process Optimization, Content Strategy, Business Marketing, Contextual Advertising
是什么让您今天来到 Coursera？
状态：新状态：免费试用您将获得的技能: Responsible AI, Tensorflow, PyTorch (Machine Learning Library), Network Performance Management, Artificial Intelligence and Machine Learning (AI/ML), IT Automation, Network Monitoring, Internet Of Things, Generative AI, Artificial Intelligence, Telecommunications, Network Architecture, Computer Networking, Emerging Technologies, Generative AI Agents, Wireless Networks, Digital Communications, Network Protocols, System Design and Implementation, Communication
状态：新状态：免费试用您将获得的技能: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
状态：新您将获得的技能: User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Experience Design, Persona (User Experience), Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration, Information Architecture, Storytelling
状态：免费试用IE Business School
您将获得的技能: 整合营销传播, 管理团队, 改善客户体验, 打造品牌, 客户体验战略（CX）, 品牌战略, 客户洞察, 消费者行为, 商业道德, 行为经济学, 员工参与, 跨职能合作, 用户体验, 品牌管理
状态：免费试用University of Michigan
您将获得的技能: 创建调查, 原型设计, A/B 测试, 网络分析, 用户体验设计, 线框设计, 调查, 定性研究, 交互设计, 用户故事, 构思, 用户体验, 概念设计, 抽样（统计）, 以用户为中心的设计, UI/UX 研究, 可用性测试, 用户研究, 设计研究, 用户界面（UI）
状态：新状态：免费试用您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
总之，以下是 10 最受欢迎的 customer experience improvement 课程
- Voice of the Customer (VoC): Enhancing Experiences : Coursera
- Customer Relationship Management: Starweaver
- 用户体验设计导论: Georgia Institute of Technology
- Customer-Centric CRM Strategy and Management: EDUCBA
- Mastering Generative AI for Customer Service Excellence: Edureka
- Google Digital Customer Engagement: Google
- Customer Experience in Telecommunication: AI CERTs
- Generative AI for Customer Experience Optimization: Edureka
- The User Experience Team of One: Packt
- 品牌与客户体验: IE Business School
