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  • Customer Experience Improvement

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个结果,搜索词为 "customer experience improvement"


  • 状态:新
    新
    状态:预览
    预览
    L

    Logical Operations

    Excellence in Customer Service (Advanced)

    您将获得的技能: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment

    混合 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    G

    Google

    Google Digital Customer Engagement

    您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Brand Loyalty, Customer Retention, Social Media Management, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Digital Marketing, Content Creation, Personalized Service, Employee Surveys, Process Optimization, User Feedback, Business Marketing, Contextual Advertising

    5
    评分, 5 星,最高 5 星
    ·
    30 条评论

    初级 · 专项课程 · 3-6 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    E

    EDUCBA

    Customer-Centric CRM Strategy and Management

    您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis

    4.1
    评分, 4.1 星,最高 5 星
    ·
    21 条评论

    初级 · 专项课程 · 1-3 个月

  • 状态:新
    新
    状态:预览
    预览
    A

    AI CERTs

    Customer Service with AI

    您将获得的技能: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:预览
    预览
    L

    Logical Operations

    Customer Service

    您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention

    混合 · 课程 · 1-3 个月

  • 状态:免费试用
    免费试用
    A

    Adobe

    Adobe Ecommerce Foundation

    您将获得的技能: Merchandising, E-Commerce, Product Assortment, Adobe Experience Manager, Web Applications, Business-To-Consumer, Scalability, Project Implementation, Order Management Systems, Web Design and Development, Technology Solutions, System Implementation, Product Knowledge, Value Propositions, Digital Transformation, Digital Content, Case Studies, Customer experience improvement, Online Advertising, Solution Delivery

    4.3
    评分, 4.3 星,最高 5 星
    ·
    13 条评论

    初级 · 专项课程 · 1-3 个月

是什么让您今天来到 Coursera?

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    AI-Powered Customer Success

    您将获得的技能: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

    4.6
    评分, 4.6 星,最高 5 星
    ·
    300 条评论

    中级 · 专项课程 · 1-3 个月

  • 为您的职业生涯发展提供助力的 Google AI 证书

    马上注册
  • 状态:预览
    预览
    S

    Starweaver

    Customer Relationship Management

    您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making

    4.6
    评分, 4.6 星,最高 5 星
    ·
    262 条评论

    初级 · 课程 · 1-4 周

  • 状态:预览
    预览
    B

    Board Infinity

    Quality Improvement and Management

    您将获得的技能: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Improvement, Customer Insights

    4.3
    评分, 4.3 星,最高 5 星
    ·
    368 条评论

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    M

    Microsoft

    CRM Integration and AI for Customer Management

    您将获得的技能: AI Personalization, Customer Engagement, Customer experience improvement, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis, Information Privacy, Data Quality

    高级设置 · 课程 · 1-4 周

  • 状态:新
    新
    状态:预览
    预览
    S

    Starweaver

    Customer Service Essentials: 20 Skills for Happy Clients

    您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

    混合 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    I

    IE Business School

    品牌与客户体验

    您将获得的技能: 消费者行为, 改善客户体验, 管理团队, 整合营销传播, 跨职能合作, 品牌战略, 打造品牌, 商业道德, 客户洞察, 客户体验战略(CX), 用户体验, 行为经济学, 员工参与, 品牌管理

    4.7
    评分, 4.7 星,最高 5 星
    ·
    561 条评论

    中级 · 课程 · 1-3 个月

是什么让您今天来到 Coursera?

1234…645

总之,以下是 10 最受欢迎的 customer experience improvement 课程

  • Excellence in Customer Service (Advanced): Logical Operations
  • Google Digital Customer Engagement: Google
  • Customer-Centric CRM Strategy and Management: EDUCBA
  • Customer Service with AI: AI CERTs
  • Customer Service: Logical Operations
  • Adobe Ecommerce Foundation: Adobe
  • AI-Powered Customer Success: Coursera
  • Customer Relationship Management: Starweaver
  • Quality Improvement and Management: Board Infinity
  • CRM Integration and AI for Customer Management: Microsoft

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