Is this course really 100% online? Do I need to attend any classes in person?

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

Can I just enroll in a single course?

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Can I take the course for free?

No, you cannot take this course for free. When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you cannot afford the fee, you can apply for financial aid.

Will I earn university credit for completing the Specialization?

This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.

Salesforce Starter Kit 专项课程

通过 Coursera Plus 解锁访问 10,000 多门课程。开始 7 天免费试用。

Salesforce Starter Kit 专项课程

Advance your career with Salesforce expertise. Learn from professionals; master Salesforce capabilities

位教师：Starweaver

包含在中

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4 门课程系列

深入学习学科知识

高级设置等级

推荐体验

4 周完成

在 10 小时一周

灵活的计划

自行安排学习进度

4 门课程系列

深入学习学科知识

高级设置等级

推荐体验

4 周完成

在 10 小时一周

灵活的计划

自行安排学习进度

您将学到什么

Evaluate the impact of AI in Salesforce and ethical AI development.
Automate business operations through CLM and CPQ integration.
Customize CRM applications to tailor user experiences effectively.
Integrate Salesforce APIs for seamless data integration.

要了解的详细信息

可分享的证书

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授课语言：英语（English）

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培养对关键概念的深入理解
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专业化 - 4门课程系列

Embark on a journey to master Salesforce capabilities with our Salesforce Starter Kit Specialization. This program is tailored for professionals seeking advanced knowledge in the Salesforce ecosystem to enhance their AI, contract management, CRM customization, and integration skills. You will explore Salesforce's AI principles, streamline contract operations using CLM and CPQ, deploy CRM customization for optimal user experience, and integrate Salesforce patterns to solve complex business challenges. Graduates of this Specialization will be equipped to take on strategic roles in maximizing business efficiencies through Salesforce solutions.

应用的学习项目

Each course within this Specialization features hands-on projects that simulate real-world Salesforce applications. You'll implement Einstein AI functionalities, automate contract operations, customize CRM interfaces, and deploy intricate integration solutions. Completing these projects will fortify your ability to provide tangible solutions and leverage Salesforce for business benefits.

Supercharge with Salesforce Einstein (GPT)

第 1 门课程2小时

您将学到什么

Explain the concepts of AI that underlie Salesforce Einstein
Implement the core functionality of the Einstein Studio in your organization
Evaluate the impact of the AI principles of Salesforce on ethical AI development and deployment

您将获得的技能

类别：Responsible AI

类别：Data-Driven Decision-Making

类别：Predictive Modeling

类别：Artificial Intelligence

类别：Salesforce

类别：Analytics

类别：Artificial Intelligence and Machine Learning (AI/ML)

类别：Customer Relationship Management

类别：Salesforce Development

类别：Customer Relationship Management (CRM) Software

类别：Business Process Automation

类别：Customer Data Management

类别：Automation

类别：Data Ethics

Salesforce CLM & CPQ: Streamlining Contract Operations

第 2 门课程4小时

您将学到什么

Apply the fundamentals of Contracts in Salesforce.
Explore the core features and capabilities of CLM and CPQ.
Implement automation using approval processes in Salesforce CPQ and CLM.
Apply best practices for Seamless Integration of CLM and CPQ.

您将获得的技能

类别：Salesforce

类别：Business Process Automation

类别：Contract Management

类别：Automation

类别：Compliance Management

类别：Business Reporting

类别：Business Process Management

类别：Process Optimization

类别：Sales Process

类别：Workflow Management

类别：Customer Relationship Management (CRM) Software

类别：Analytics

类别：Systems Integration

类别：Configuration Management

Salesforce Design Mastery: CRM Customization

第 3 门课程2小时

您将学到什么

Identify the different declarative tools available to customize Salesforce.
Differentiate between clicks and code and when to choose which solution.
Customize Salesforce to meet the needs of the users through easy standard available functionality.
Examine the impact of the Data Security model on the user experience.

您将获得的技能

类别：Salesforce

类别：Identity and Access Management

类别：Customer Relationship Management

类别：Automation

类别：Salesforce Development

类别：No-Code Development

类别：Data Security

类别：Security Controls

Seamless Salesforce Integration

第 4 门课程2小时

您将学到什么

Implement the principle of salesforce integration.
Use Salesforce APIs and web services for integration.
Integrate Salesforce patterns before designing integration.
Solve complex business problem of Salesforce Integration.

您将获得的技能

类别：Web Services

类别：Data Integration

类别：Application Programming Interface (API)

类别：Salesforce

类别：OAuth

类别：Authentications

类别：Systems Integration

类别：Salesforce Development

类别：Business Solutions

类别：Complex Problem Solving

类别：Restful API

类别：Business Requirements

获得职业证书

将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。

位教师

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常见问题

This Specialization is designed for advanced practitioners with some experience in Salesforce or related business applications.

You will master Salesforce APIs, CLM and CPQ tools, and other Salesforce integration patterns essential for business process automation.

You can pursue roles like Salesforce Consultant, CRM Strategist, AI Integration Specialist, or take on leadership roles in data-driven business transformation projects.