
您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Strategic Sourcing, Risk Management Framework, Governance, Process Management, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Performance Measurement, Lean Methodologies
初级 · 课程 · 1-3 个月

您将获得的技能: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

您将获得的技能: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
初级 · 课程 · 1-3 个月
INSEAD
您将获得的技能: 管理, 区块链, 支付系统, 解决方案设计, 企业战略, 金融监管, 设计师, 密码学, 战略决策, 项目实施, 数字资产, 金融服务, 分类账(会计), 业务建模, 工作分解结构, 项目设计, 新兴技术, 银行服务, 金融科技, 财务系统
初级 · 专项课程 · 3-6 个月

您将获得的技能: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Data Storage Technologies, Cloud Infrastructure, Data Storage, Identity and Access Management, User Accounts, Cloud Security, Solution Architecture
初级 · 课程 · 1-3 个月

您将获得的技能: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Service Management, Customer experience strategy (CX), Customer Service, Restaurant Operation, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization
初级 · 课程 · 1-4 周

Cisco Learning and Certifications
您将获得的技能: Virtual Private Networks (VPN), Firewall, Session Initiation Protocols, Remote Access Systems, Network Security, Network Routing, Network Architecture, Interoperability, Network Protocols, Telecommunications, Encryption, Communication Systems, Infrastructure Architecture, Scalability
初级 · 课程 · 1-4 周

您将获得的技能: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking
初级 · 课程 · 1-4 周

您将获得的技能: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage
初级 · 课程 · 1-3 个月

您将获得的技能: Dynamic Host Configuration Protocol (DHCP), Routing Protocols, Network Routing, Network Routers, Virtual Private Networks (VPN), TCP/IP, Network Protocols, General Networking, Network Security
高级设置 · 课程 · 1-4 周
University of Pennsylvania
您将获得的技能: 决策, 财务分析, 卫生系统, 财务敏锐性, 收益表, 运营管理, 医疗程序和 Regulator, 财务报告, 保险, 运行效率, 财务数据, 创新, 管理式医疗, 基于价值的护理, 人员管理, 健康的社会决定因素, 金融报表, 医疗保健管理, 领导与管理, 员工绩效管理
初级 · 专项课程 · 3-6 个月

Copenhagen Business School
您将获得的技能: 竞争分析, 支付系统, 金融监管, 国际金融, 财务条例, 数字化转型, 金融服务, 技术战略, 分析, 企业战略, 业务转型, 金融市场, 案例研究, 创新, 银行服务, 商业分析, 商业技术, 移动银行, 金融科技, 银行业
初级 · 专项课程 · 3-6 个月