
University of Washington
您将获得的技能: 商务写作, 谈判, 决策, 解决客户投诉, 语言交流技能, 规划, 商务信函, 业务沟通, 提案制定, 活动策划
中级 · 课程 · 1-4 周

University of Virginia
您将获得的技能: 客户洞察, 营销策略, 统计分析, 客户分析, 投资回报, 营销分析, 营销预算, 数据驱动的决策制定, 回归分析, 预测分析, 资源分配, 战略营销, 品牌管理, 消费者行为, A/B 测试, 营销效果
初级 · 课程 · 1-3 个月

您将获得的技能: Prompt Patterns, MarTech, Strategic Marketing, AI Enablement, Personalized Service, Data Ethics, Customer Relationship Management (CRM) Software, Artificial Intelligence, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Responsible AI, AI Workflows, Deep Learning, Content Creation, Machine Learning, Image Analysis, Context Management, Decision Making
初级 · 专项课程 · 1-3 个月

您将获得的技能: Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Design Research, Customer Insights, Business Analysis, Process Mapping, Cross-Functional Collaboration, Business Strategy, Stakeholder Engagement, Product Strategy, Prioritization, Ideation
初级 · 课程 · 1-3 个月

Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Linux, Amazon S3, Web Applications, Information Technology, Customer Service, Software Development
初级 · 专业证书 · 3-6 个月

University of Pennsylvania
您将获得的技能: 客户洞察, 客户分析, 工艺优化, 财务分析, 营销分析, 财务数据, 人力资源, 商业分析, 同行评审, 运行效率, 人力资源战略, 分析, 预测分析, 描述性分析, 数据驱动的决策制定, 财务报表分析, 人力资源分析, 业务运营, 人力资本, 运行分析
初级 · 专项课程 · 3-6 个月

您将获得的技能: Salesforce, Salesforce Development, Marketing Automation, User Experience, Content Management, UI Components, Authentications, Cloud Development, Customer Service, Customer Communications Management, Cloud Management, Process Mapping, Cloud Services, Encryption, Business Strategy
初级 · 课程 · 3-6 个月

Politecnico di Milano
您将获得的技能: Agile Project Management, Agile Methodology, User Story, Sprint Planning, Sprint Retrospectives, Backlogs, Project Management Software, Team Management, Continuous Improvement Process, Customer Engagement
初级 · 课程 · 1-3 个月

您将获得的技能: Social Media Marketing, Social Media Strategy, Social Media Management, Social Media Campaigns, Content Creation, Digital Marketing, Digital Advertising, Customer Engagement, Brand Awareness, Marketing Analytics, Target Audience
初级 · 课程 · 1-3 个月

您将获得的技能: AI Enablement, Sales Process, Content Strategy, Team Building, Marketing Strategies, Cost Reduction, Customer Support
中级 · 课程 · 1-3 个月

IBM
您将获得的技能: 服务台支持, 技术交流, 最终用户培训和支持, IT 服务管理, 系统支持, 问题跟踪, 服务水平, 技术文档, 远程访问ibility 系统, 技术支持, 客户服务, 桌面支持
初级 · 课程 · 1-3 个月

University of Virginia
您将获得的技能: 客户洞察, 利益相关者的参与, 新产品开发, 产品路线图, 设计与产品, Agile 方法论, 产品管理, 网络分析, 产品改进, 业务建模, 设计思维, 数据驱动的决策制定, 客户参与, 创新
初级 · 课程 · 1-4 周