个结果，搜索词为 "customer complaint resolution"
状态：新状态：免费试用您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
状态：免费试用ESSEC Business School
您将获得的技能: 沟通, 规划, 文化多样性, 管理团队, 谈判, 建立关系, 战略伙伴关系, 冲突管理, 语言交流技能, 分析, 劳动关系, 人际沟通, 跨文化能力, 案例研究, 积极倾听, 调解, 外交, 非语言交流, 文化敏感性, 沟通策略
状态：新状态：免费试用您将获得的技能: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce
状态：新状态：免费试用您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Social Media, Brand Loyalty, Customer Retention, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Relationship Building, Marketing Planning, Digital Marketing, Content Creation, User Feedback, Process Optimization, Content Strategy, Business Marketing, Contextual Advertising
状态：新状态：免费试用您将获得的技能: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Marketing Automation, Case Studies, Market Analysis, Analysis, Business Strategy, Spatial Data Analysis, Automation, Auditing, Business Metrics
状态：预览Starweaver
您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
是什么让您今天来到 Coursera？
状态：新您将获得的技能: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
状态：新状态：免费试用您将获得的技能: Responsible AI, Tensorflow, PyTorch (Machine Learning Library), Network Performance Management, Artificial Intelligence and Machine Learning (AI/ML), IT Automation, Network Monitoring, Internet Of Things, Generative AI, Artificial Intelligence, Telecommunications, Network Architecture, Computer Networking, Emerging Technologies, Generative AI Agents, Wireless Networks, Digital Communications, Network Protocols, System Design and Implementation, Communication
状态：新状态：免费试用您将获得的技能: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
状态：新状态：免费试用您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
状态：免费试用CVS Health
您将获得的技能: 沟通, 客户服务, 事务处理, 收银机操作, 建立客户关系, 问候客户, 解决客户投诉, 数据输入, 冲突管理, 团队合作, 呼叫中心经验, 同理心, 时间管理, 交叉销售, 积极倾听, 降级技巧, 面试技巧, 成长意识, 追加销售, 零售店运营
状态：新状态：免费试用您将获得的技能: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
总之，以下是 10 最受欢迎的 customer complaint resolution 课程
- Customer-Centric CRM Strategy and Management: EDUCBA
- 谈判、调解和解决冲突: ESSEC Business School
- Mastering Generative AI for Customer Service Excellence: Edureka
- Google Digital Customer Engagement: Google
- Customer Relationship Management with Case Study: EDUCBA
- Customer Relationship Management: Starweaver
- Delivering Bad News to Customers: Packt
- Customer Experience in Telecommunication: AI CERTs
- Generative AI for Customer Service Automation : Edureka
- Generative AI Essentials for Customer Service: Edureka
