
您将获得的技能: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing
初级 · 课程 · 1-4 周

您将获得的技能: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting
初级 · 课程 · 1-4 周

您将获得的技能: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Computer Displays, Issue Tracking, Usability
初级 · 课程 · 1-4 周
您将获得的技能: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
初级 · 课程 · 1-4 周

您将获得的技能: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication
初级 · 课程 · 1-4 周

Goodwill Industries International
您将获得的技能: 培训, 利益相关者的参与, 建立关系, 建设性反馈, 战略伙伴关系, 项目实施, 专业发展, 新兴技术, 适应, 人才管道化, 虚拟团队, 技术战略, 劳动力发展
初级 · 课程 · 1-4 周

Goodwill Industries International
您将获得的技能: 培训, 谈判, 打造品牌, 客户支持, 设定目标, 面试技巧, 专业网络, 商务写作, LinkedIn, 财务规划, 员工入职
初级 · 课程 · 1-4 周

AI Business School
您将获得的技能: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, AI Enablement, Training Programs, AI Workflows, Personalized Service, LLM Application, Customer Service, Customer experience improvement, Ideation, Business Transformation, Innovation
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: 技术支持, 云计算解决方案, 亚马逊网络服务, 客户支持, 创新, 自动化, 云安全, 沟通, 根源分析, 用户关系管理, 建立客户关系, 生成式人工智能, 语言交流技能, 云服务, 事件管理, 问题管理, 协作
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 呼叫中心经验, 建立客户关系, 面试技巧, 解决问题, 关键词研究, 冲突管理, 沟通, 专业精神, LinkedIn, 客户服务, 语言交流技能, 降级技巧, 解决客户投诉
初级 · 课程 · 1-4 周

您将获得的技能: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Solution Design, Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software
初级 · 指导项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
初级 · 课程 · 1-4 周